Ferman Ford - Service Center

Warranty Service Brought my F150 in for warranty service. The wind shield fluid was not operating. Cameron was helpful and polite. It was a much better experience than Brought my F150 in for warranty service. The wind shield fluid was not operating. Cameron was helpful and polite. It was a much better experience than the nightmare I experienced with the sales department. More

Nick is excellent! He is always pleasant to deal with! I love Ferman. From buying my car to the occasional service needs, they are always professional, helpful, and knowledgeable! When I bring my car in I love Ferman. From buying my car to the occasional service needs, they are always professional, helpful, and knowledgeable! When I bring my car in for service, there is always someone to greet me as soon as I step out of my car. More

quick they were courteous and right on time. they said 1 hr and thats all it took. service person was very helpful. i will return to ferman they were courteous and right on time. they said 1 hr and thats all it took. service person was very helpful. i will return to ferman More

Caring and professional service Frank the person who checked me in was very nice as well as another male who arranged for a driver to take me to work when the shuttle driver was late Frank the person who checked me in was very nice as well as another male who arranged for a driver to take me to work when the shuttle driver was late. The young man who drive me was very nice and spoke highly of the dealership and on how they treated the staff. The shuttle driver who picked me up from work to take me back to the dealership was also very curteous More

Great Car Buying and Service Experience I had to bring my car in for service for a panel and a cargo mat. Dennis McBride and Cameron Rolon helped me quickly and were extremely courteous. I I had to bring my car in for service for a panel and a cargo mat. Dennis McBride and Cameron Rolon helped me quickly and were extremely courteous. I appreciate someone knowing the meaning of customer service. I bought my explorer a few weeks before from Ken Bruning and Dom and I have a excellent buying experience with them as well. No pressure, to the point and they had the car detailed and ready the next day. I will be back and recommend this dealership. I even found out a co-worker bought her car from here as well and had the same positive feedback I did. More

on time as promised ON TIME AS PROMISED CHECK IN EASY DID NOT TRY TO SELL ME ANYTHING I DID NOT NEED.FRIENDLY ATTENTIVE INFORMATIVE INFORMED ME OF A CECALL ON MY VEHICLE ON TIME AS PROMISED CHECK IN EASY DID NOT TRY TO SELL ME ANYTHING I DID NOT NEED.FRIENDLY ATTENTIVE INFORMATIVE INFORMED ME OF A CECALL ON MY VEHICLE AND OFFERED TO SET DATE TO FIX. More

Exceptionally Good My vehicle had a minor recall item. The appointment was easy to make, the drop off was efficient, transportation was provided within minutes, my vehic My vehicle had a minor recall item. The appointment was easy to make, the drop off was efficient, transportation was provided within minutes, my vehicle was repaired, washed and finished by that afternoon as promised. The entire staff was friendly, professional and knowledgeable. It was my first visit to this dealership and I look forward to the next visit in the future. My overall experience was exceptionally good! Thanks A Multitude! More

Exceptional service. My oily change was done on time and my writer kept in touch with me via text and phone calls and answered all of my questions. Cameron has wonderful c My oily change was done on time and my writer kept in touch with me via text and phone calls and answered all of my questions. Cameron has wonderful customer service skills. I would highly recommend your service center. More

Oil change and tire rotation This dealership is extremely nice and courteous, love the staffs attitude in helping their customers. They are always asking if you need anything whil This dealership is extremely nice and courteous, love the staffs attitude in helping their customers. They are always asking if you need anything while you wait. More

The best service on the planet. My visit was perfect. My car was finished in the said amount of time by my efficient service manager, Louis. He had my car washed as a special treat. My visit was perfect. My car was finished in the said amount of time by my efficient service manager, Louis. He had my car washed as a special treat. What a wonderful crew. More