3,132 Reviews of Ferman Ford - Service Center
talon craft In he service department is AWESOME My service advisor Talon Craft was a great communicator. He was very helpful and super accommodating. Talon is the reason I will continue to come bac My service advisor Talon Craft was a great communicator. He was very helpful and super accommodating. Talon is the reason I will continue to come back to Ferman Ford for all my vehicle service needs. More
Service Appointment Even though there were five waiting people ahead of me when I got there William and his crew got my car in and out in less time than they said it woul Even though there were five waiting people ahead of me when I got there William and his crew got my car in and out in less time than they said it would take. They let me know what extra services the car needed and how much it would cost. They were very professional during the entire visit. More
Routine Maintenance Visit My car was taken care of with great care. I loves the waiting area and prompt care they offer. I would visit again in future. My car was taken care of with great care. I loves the waiting area and prompt care they offer. I would visit again in future. More
Super nice Even though they couldn't completely fix my car on this visit everyone was exceptionally polite would recommend device department to everyone I know y Even though they couldn't completely fix my car on this visit everyone was exceptionally polite would recommend device department to everyone I know yay!!!😊 More
Intermediate Service Service was provided as promised, delivered on time and for the price agreed to initially. Service Advisor was excellent. Thi was my second visit to Service was provided as promised, delivered on time and for the price agreed to initially. Service Advisor was excellent. Thi was my second visit to Ferman Ford and I have received quality service both times. More
Timeline crisis We were going to leave Clearwater for Canada on a Friday. On Tuesday, the driver’s side seat rail broke and the vehicle was unsafe to drive. As US T We were going to leave Clearwater for Canada on a Friday. On Tuesday, the driver’s side seat rail broke and the vehicle was unsafe to drive. As US Thanksgiving was Thursday and we had an appointment in Largo Wednesday morning, William went above and beyond to have the part ordered and delivered by Wednesday morning and provided us with a courtesy car until the repair had been completed. By noon on Wednesday we had our Explorer back and were on our way to Canada on Friday. We have been dealing with Ferman Ford for our six years as snowbirds. Thank you, thank you, thank you. More
Always pleased with their Service! I am always treated like a queen when I go here for service. The men that shuttle me, the people that greet me and the service advisor Robert are all I am always treated like a queen when I go here for service. The men that shuttle me, the people that greet me and the service advisor Robert are all wonderful to deal with. I never worry that my car will be done correctly. More
Great Experience Excellent service! I was very happy with the work and customer service outstanding. Would recommend this dealership to anyone in need of service for t Excellent service! I was very happy with the work and customer service outstanding. Would recommend this dealership to anyone in need of service for their vehicle More
First oil change . Everything was great, very happy with service. Will return when more service is required by time or mileage. Thank you again for the service . Everything was great, very happy with service. Will return when more service is required by time or mileage. Thank you again for the service More
Excellent service The batteries in my F250 died. Drove in without an appointment- no problem! The staff never ever made me feel like an intruder. Instead they were happ The batteries in my F250 died. Drove in without an appointment- no problem! The staff never ever made me feel like an intruder. Instead they were happy I was there. Took care of it and I was on my way! More