Ferman Ford - Service Center

Oil Change Went in for routine oil change for my Transit. Worked with Talon who went above and beyond to help me to learn more about my vehicle and recommended s Went in for routine oil change for my Transit. Worked with Talon who went above and beyond to help me to learn more about my vehicle and recommended several options for keyless entry devices. Talon even made sure that I met the person in the service department who could help me specifically to get the information that I needed. Very pleased with the clean, well organized environment. Even though everyone was very busy, their attitudes were upbeat and positive. Thankful for such great Service! More

Great communication and done right Cameron was very helpful and got my truck in and out fast. The service department did a great job and I would use them again. Cameron was very helpful and got my truck in and out fast. The service department did a great job and I would use them again. More

Oil change Went in for routine oil change and for mechanics to look over entire car before warranty expires. Worked with Talon who listened to all of my concerns Went in for routine oil change and for mechanics to look over entire car before warranty expires. Worked with Talon who listened to all of my concerns and made sure that everything was throughly looked into. Very happy with speed and efficiency of service performed. They actually found an engine leak which concerns me as the car is so new, but Talon was reassuring not to worry, that everything is covered and that issue will be addressed. My only “complaint” would be that I got home to realize windshield washer fluid was not refilled. But I did have them look over so many other things, that it is understandable this minor thing was overlooked. More

great William great person to work with .Only complaint being an ex Ford Dealer it should take over a hour for the oil change and tire rotation we were doin William great person to work with .Only complaint being an ex Ford Dealer it should take over a hour for the oil change and tire rotation we were doing them in 30 minutes or less More

Magnificent! Great service! Mr. William Pannier explained to me every single detail.. step by step no hidden cost. The mechanics did an outstanding job. My car run Great service! Mr. William Pannier explained to me every single detail.. step by step no hidden cost. The mechanics did an outstanding job. My car runs as new again. Great quality work! Thank you so much for an excellent job! More

Exceptional Customer service from arrival to departure was Awesome. short wait. thorough breakdown in explaining the service i set an appointment for and future Customer service from arrival to departure was Awesome. short wait. thorough breakdown in explaining the service i set an appointment for and future work that my vehicle would benefit from. great group of guys! More

Good service Brought my truck in for service and inspection, best price for an oil change in my area. Awesome staff, service is good and quick. Thank Brought my truck in for service and inspection, best price for an oil change in my area. Awesome staff, service is good and quick. Thank More

Service had a 15,000 mile service, they were efficient and fast. They had my truck done in the time that they said and they were friendly. had a 15,000 mile service, they were efficient and fast. They had my truck done in the time that they said and they were friendly. More

great service work was done everyone was great at ford service sales service on my car was good service tech was alsome Cameron service advisor was great new what he was talkin everyone was great at ford service sales service on my car was good service tech was alsome Cameron service advisor was great new what he was talking about thanks guy More

Great, friendly. Great guy and service done ahead of time Best service dealer I had in a long time. I highly recommend this dealership for their customer service all around. Just came off a Cadillac lease a Best service dealer I had in a long time. I highly recommend this dealership for their customer service all around. Just came off a Cadillac lease and this place better More