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Ferman Ford - Service Center

Clearwater, FL

4.4
3,125 Reviews

3,125 Reviews of Ferman Ford - Service Center

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June 08, 2018

It was a very good experience From the moment of arrival we were treated very respectfully by the people at the dealership. We were very pleased with the experience and would reco More

by 796FRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who greeted us was very courteous and helpfull., Jeff Vuncannon
Jun 08, 2018 -

Ferman Ford responded

Thank you for the review Fred!

June 08, 2018

Friendly, Professional Friendly, professional I’ve been there numerous times and have always been pleased with service and employees I appreciate the shuttle service More

by Raleigh, Cindi 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talon Craft
Jun 11, 2018 -

Ferman Ford responded

Thank you for the review!

June 06, 2018

Thanks to Talon and the entire service team! Always fantastic service, and appreciate Talon as my dedicated customer service representative!! I could take my car to any dealer, but go out of my w More

by ARI Fleet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talon Craft
Jun 06, 2018 -

Ferman Ford responded

Thank you for your review!

June 06, 2018

Courteous and Professional Staff The Service department are helpful and knowledgeable with assistance in my Ford F 150 needs and repairs. No prolong waiting periods. The maintenance t More

by Road Guy F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Ferman Ford responded

Thank you for the review!

June 06, 2018

Perfect like always Was in an out no problem. Was given a loaner car during the time they had my truck. The loaner was clean and new model More

by sraustin79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Jun 07, 2018 -

Ferman Ford responded

We look forward to serving you in the future!

June 06, 2018

Recall expert Had a recall on my car, called and they got the part needed and got me in quickly. They said it would be about an hour and a half and they were done i More

by cassafrass2586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Jun 07, 2018 -

Ferman Ford responded

Thanks for your review!

June 06, 2018

Oil change William was very helpful. I asked about the turn signal light and even though the paperwork showed everything ok he went with me and double checked an More

by rlassus14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Ferman Ford responded

Thank you for your review. We look forward to serving you in the future!

June 05, 2018

Routine truck care In and out in the expected time, updates as needed! Appropriate recommendations made for mileage, all written out in a estimate for us. No complaints More

by Riggs0121
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Ferman Ford responded

Thank you for your review!

June 05, 2018

Recall Excelente service and costumer service they told me is gonna be like 5 hours service and I request a loner car because I have to work and they give me More

by denniskaserr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talon Craft
Jun 05, 2018 -

Ferman Ford responded

Thank you Dennis for your review!

June 05, 2018

No one is perfect! oil change and tire rotation, the waiting room is comfortable, work was finished in a reasonable time. There was a small problem with the car when I g More

by krew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Ferman Ford responded

Thank you for your review!

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