Ferman Ford - Service Center

Regular service I have a small problem with my rear driver door plus oil change and detail great service for the service department and when I pick up my truck was re I have a small problem with my rear driver door plus oil change and detail great service for the service department and when I pick up my truck was really good More

On time I arrived for my appt and was promptly greeted. They got my car in right away and we’re courteous. I was provided a loaner vehicle while I waited for I arrived for my appt and was promptly greeted. They got my car in right away and we’re courteous. I was provided a loaner vehicle while I waited for my vehicle parts to come in and they got the repair done several days before they told me it would be. Car runs great! More

Warranty Repair of Aux. Transmission Cooler The Ford Service Team handled this warranty repair very efficient. I was surprised that the repair was delayed due to the part only being available in The Ford Service Team handled this warranty repair very efficient. I was surprised that the repair was delayed due to the part only being available in Puerto Rico. But ultimately they took good care of me and my truck was repaired. More

Excellent customer service from Jeff Excellent customer service and Jeff was very good at his job! The overall experience was better than any other dealership I have used. A++ for rating Excellent customer service and Jeff was very good at his job! The overall experience was better than any other dealership I have used. A++ for rating More

Service to buying a Fusion Went out of their way to make my purchase happen . Came for service; wound up trading for a new used car. Greatest service recomend to all Went out of their way to make my purchase happen . Came for service; wound up trading for a new used car. Greatest service recomend to all More

Good Service Dealership diagnosed "check engine" light on dashboard quickly and was able to remedy problem. Excellent waiting area and customer service seemed to Dealership diagnosed "check engine" light on dashboard quickly and was able to remedy problem. Excellent waiting area and customer service seemed to pass the time. More

Oil change Courteous and sensitive to my needs and wrk completed in a timely manner. Promptly notified of all work done. Will service vehicles here again soon Courteous and sensitive to my needs and wrk completed in a timely manner. Promptly notified of all work done. Will service vehicles here again soon More

True Customer Service Demetrios and Cameron worked together to identify a problem and fix my car. They both were extremely professional, courteous and knowledgeable, making Demetrios and Cameron worked together to identify a problem and fix my car. They both were extremely professional, courteous and knowledgeable, making for a great experience. My car runs perfect and smooth, issue no longer exists. My car was ready on time, the quote I received was very fair and accurate, and as a woman, honesty and trust is very important to me. I'm so grateful for the true customer service I received from Demetrios and Cameron. More

Service Everyone was very accommodating and professional and knowledge. Estimated time was perfect. I have never has any problems at this location. I would o Everyone was very accommodating and professional and knowledge. Estimated time was perfect. I have never has any problems at this location. I would of bought my truck at this location but they could not give me a deal. More

Ferman accommodates customers Ferman Ford strives to make the customers comfortable and knowledgeable about the service items needed for their vehicle. Customers are greeted ple Ferman Ford strives to make the customers comfortable and knowledgeable about the service items needed for their vehicle. Customers are greeted pleasantly and ushered to their service advisor, who explains the maintenance cl early. A new waiting area provides comfortable seating in a pleasing atmosphere. More