Ferman Ford - Service Center

Fast, friendly, and relaxing I brought my car in for an oil change. William was my service advisor. He was not only professional from the beginning, but carried a welcoming person I brought my car in for an oil change. William was my service advisor. He was not only professional from the beginning, but carried a welcoming personality that gave me assurance that my vehicle was in good hands. The lounge area has many comfortable seats and a complementary snack bar with a variety of beverages that makes guests feel at home. Wonderful people and a comfortable setting. Lovely! More

Great experience My truck was serviced promptly and Talon was friendly and professional. The guest lounge was well stocked with snacks and drinks which is always nice! My truck was serviced promptly and Talon was friendly and professional. The guest lounge was well stocked with snacks and drinks which is always nice! More

quick basic service Service is always good. Talon is very helpful and friendly. Keeps you up to date as to what is going on with you car. he is one of the better service Service is always good. Talon is very helpful and friendly. Keeps you up to date as to what is going on with you car. he is one of the better service writers More

William Pannier, excellent service William did an excellent job helping with warranty work on my truck. Kept me in the loop and was able to get me into a loaner truck while the work was William did an excellent job helping with warranty work on my truck. Kept me in the loop and was able to get me into a loaner truck while the work was being done. More

Service of vehicle fast, efficient and fairly priced. Vehicle needed an oil change, a recall notice and 21 point inspection. All checked out OK and I was on my way in 40 minutes. Very Satisfied. Vehicle needed an oil change, a recall notice and 21 point inspection. All checked out OK and I was on my way in 40 minutes. Very Satisfied. More

great experience! william did in the time what he promised-very professional! treated me with respect and kept me notified of the progress on my 2017 escape! thanks aga william did in the time what he promised-very professional! treated me with respect and kept me notified of the progress on my 2017 escape! thanks again!!!!!!!!! More

William in Service Rocks! My tech, William was absolutely awesome. I had an emergency a/c malfunction, during a 103° day, and was very stressed about possibly having to take of My tech, William was absolutely awesome. I had an emergency a/c malfunction, during a 103° day, and was very stressed about possibly having to take off work to get it fixed. After giving my friend and I water to cool us down, William reassured me that they would handle it. Boy was he right! I was able to come right in on a Saturday afternoon, was shuttled to the mall and 2 hours later - tada! Ice cold air and a happy edge owner. Love this location and all the staff, will be a forever customer at this rate. Thanks, Melanie M. More

William pannier at German ford My experience with ferman ford of countryside was great. After seven months of trying to get my 2011 escape recall fixed at Walker ford Clearwater fl My experience with ferman ford of countryside was great. After seven months of trying to get my 2011 escape recall fixed at Walker ford Clearwater fl from dan in there service department with no luck. I called German ford and talked to a Mr William pannier . And after two calls to him on a Tuesday my car was scheduled in Thursday morning and fixed. Thank you Mr pannier and German ford for looking after there customers. More

Fast and friendly service I live 5 minutes away from Walker Ford and drive 30 minutes to Ferman Ford anytime my F150 needs service. Good pricing, clean service area, and helpfu I live 5 minutes away from Walker Ford and drive 30 minutes to Ferman Ford anytime my F150 needs service. Good pricing, clean service area, and helpful people. More

Efficient service I had the most efficient time at the service center, with minimal wait time and a very relaxing time in the new waiting area. I didn’t even realize it I had the most efficient time at the service center, with minimal wait time and a very relaxing time in the new waiting area. I didn’t even realize it was an hours time it took. More