Ferman Ford - Service Center

Service on mustang Prompt and courteous This was a routine maintenance check on my Mustang I was informed of the recommendations I was communicated by Jeff two times dur Prompt and courteous This was a routine maintenance check on my Mustang I was informed of the recommendations I was communicated by Jeff two times during my service visit More

Quickest and most pleasant oil change ever. Was expecting to have to wait 2-3 hours or more after a scheduling glitch, but Talon got me in and had me out in slightly over an hour. Great service. Was expecting to have to wait 2-3 hours or more after a scheduling glitch, but Talon got me in and had me out in slightly over an hour. Great service. More

On Time Delivery I recently took my F250 in for service. I made an appointment and was promised delivery by Noon. It was done on time. The staff was informative alo I recently took my F250 in for service. I made an appointment and was promised delivery by Noon. It was done on time. The staff was informative along the way. I didn't feel pressured for up sales, they fixed what was wrong. More

recall repair on door latches The repair was performed within a hour and a half after I was told it may take three hours so that was nice, didn't blow out my whole day. I also s The repair was performed within a hour and a half after I was told it may take three hours so that was nice, didn't blow out my whole day. I also saw a mechanic named Russ that I thanked for fixing my truck last year, apparently there was a vacuum problem causing my four wheel drive to partially activate. after several trips to bring it in with this problem, which apparently turned out to involve a lot of the Ford F150s, Russ was able to properly diagnose what was going on and fix it once and for all. So this review is more towards what Russ did for my truck then the recall fix, hope that's ok. More

Promises Kept! Vehicle was serviced as promised by Service Advisor Mr. Cameron Rolon. The proper discount Coupons were applied and the vehicle was washed for pickup Vehicle was serviced as promised by Service Advisor Mr. Cameron Rolon. The proper discount Coupons were applied and the vehicle was washed for pickup! Thanks! More

Great William was very good. Took care of me and was very helpful. Sent me texts and let me know it was ready then called to see if all was ficex. William was very good. Took care of me and was very helpful. Sent me texts and let me know it was ready then called to see if all was ficex. More

Oil Change Was very happy with my experience. It was quick and painless. I would definitely recommend this dealership for service if needed. Mr. Pannier and his Was very happy with my experience. It was quick and painless. I would definitely recommend this dealership for service if needed. Mr. Pannier and his team have earned a return customer. More

Great service and nice people! Took my 2017 F150 in today for its second oil change. Enjoyed some of Ferman's free popcorn in the new service waiting room.It was good to talk with m Took my 2017 F150 in today for its second oil change. Enjoyed some of Ferman's free popcorn in the new service waiting room.It was good to talk with my sales rep.Demetrios and go over some features on my truck.. Everything was all good! More

The Key to a ood Dealership Is I went in just to have a new key made , my regular guy Cameron was not available, and William stepped right in. He made us comfortable in the new loun I went in just to have a new key made , my regular guy Cameron was not available, and William stepped right in. He made us comfortable in the new lounge, and we were in and out in about 2 hours. More

My experience was great! I only had my oil changed and Talon was very helpful and I only had to wait 30 minutes and it was done. Very good experience. I only had my oil changed and Talon was very helpful and I only had to wait 30 minutes and it was done. Very good experience. More