3,132 Reviews of Ferman Ford - Service Center
nice visit Ihave used this service department before and it has been like in the past a nice experience. I would recommend your dealership in the future. Ihave used this service department before and it has been like in the past a nice experience. I would recommend your dealership in the future. More
Service with Talon I had my oil change and gave me excellent service. I will recommend other friends to come visit Ferman Ford for service.. Thanks Talon for the hard I had my oil change and gave me excellent service. I will recommend other friends to come visit Ferman Ford for service.. Thanks Talon for the hard work More
Nice Visit I waited in line for my assigned representative, someone was a head of me, but three other service reps stood around not busy and could have helped bu I waited in line for my assigned representative, someone was a head of me, but three other service reps stood around not busy and could have helped but did not. When my rep helped me it was smooth going, Jeff was terrific! More
Service provided was completly satifactory Organization appeared to be well organized. I was taken out to the shop and was shown the issue with the oil leak on my car. Organization appeared to be well organized. I was taken out to the shop and was shown the issue with the oil leak on my car. More
Bad battery. They changed it out with no charge. The only reasons that this was 4 stars instead of 5 are: #1 This battery was less than a year old. Not the Ferman's fault, but it was their battery The only reasons that this was 4 stars instead of 5 are: #1 This battery was less than a year old. Not the Ferman's fault, but it was their battery. #2 I had to pay full price for the that battery the first time, even though it was less than 4 years old. Their policy is that unless the customer actually pays for the battery; they have to pay for it after the truck comes out of warranty. Bad policy! It should still be pro-rated. The battery warranty has nothing to do with the truck warranty. More
Very smooth the Intake process was very smooth. No wasted time. Everyone was friendly and helpful. The work was well done and the price was as promised. the Intake process was very smooth. No wasted time. Everyone was friendly and helpful. The work was well done and the price was as promised. More
Excellent in every way!! I could not speak more highly of them. They were top of the line in every every aspect. I was thinking of getting a new car someplace else but after I could not speak more highly of them. They were top of the line in every every aspect. I was thinking of getting a new car someplace else but after visiting them and having my car worked on they would be my top choice no question . My accident was very Trumatic to me however their treatment and customer service made me feel much more comfortable and I thank them truly In every way. They even made me feel comfortable about spending so much money to repair my injured vehicle thank U thank U thank U More
Next auto will be bought at Ferman Excellant quick service and a very friendly atmosphere. I dropped off my Ford Focus at 9:30 in the morning and had the 15,000 mile service done. It wa Excellant quick service and a very friendly atmosphere. I dropped off my Ford Focus at 9:30 in the morning and had the 15,000 mile service done. It was ready the same day. More
excellent customer service our service adviser, William Pannier, has often gone above and beyond to help us out. My 08 Mercury Sable presented with a multitude of problems. Mr our service adviser, William Pannier, has often gone above and beyond to help us out. My 08 Mercury Sable presented with a multitude of problems. Mr. Pannier was patient and explained the problems to us. I highly recommend this service dept for any repairs that are needed. Thank you William More
Very good experience. This was my first service appointment for my '17 F150. There were no bbn problems , I brought it in for the 15k check up and the oil change. The This was my first service appointment for my '17 F150. There were no bbn problems , I brought it in for the 15k check up and the oil change. The price was very reasonable for the 26 pt checkup, oil change and tire rotation. Only ~$60. More