Ferman Ford - Service Center

Great service Jeff was helpful, friendly and knowledgeable. courtesy van very helpful. Pleasant experience all around. I would definitely recommend to family and f Jeff was helpful, friendly and knowledgeable. courtesy van very helpful. Pleasant experience all around. I would definitely recommend to family and friends. Not sure why you require 25 words for review, this I don’t like. More

It's under warranty recall on the doors and the battery was failing, just three days from the end of the Bumper to Bumper expiration. Everything went as well as expecte recall on the doors and the battery was failing, just three days from the end of the Bumper to Bumper expiration. Everything went as well as expected. More

Not pleasant unsatisfactory service At my most recent service visit they stripped out oil plug in the pan. Replaced oil pan and told me everything ok. Had them check tires for balance. T At my most recent service visit they stripped out oil plug in the pan. Replaced oil pan and told me everything ok. Had them check tires for balance. Told me they need balanced. Had that done. Two days later went on vacation. Tires were so bad shook all of the car. At destination found oil leaking on my brothers new driveway! SUV is now in a shop in IL fixing the problems which I will have to pay for again! They found an out around tire. That should have been found in the balancing. I don’t expect this kind of service from Ford. That’s why I have always taken my suv to your Ford dealership even though it has changed hands several times. Lost confidence in this service department. More

recall on air bag replacement All around Service was excellent , I liked the curiosity van service to taking me to Waffle House for my breakfast while waiting my car to be service. All around Service was excellent , I liked the curiosity van service to taking me to Waffle House for my breakfast while waiting my car to be service. Looking forward to be back on regular car maintenance. More

nice visit Ihave used this service department before and it has been like in the past a nice experience. I would recommend your dealership in the future. Ihave used this service department before and it has been like in the past a nice experience. I would recommend your dealership in the future. More

Service with Talon I had my oil change and gave me excellent service. I will recommend other friends to come visit Ferman Ford for service.. Thanks Talon for the hard I had my oil change and gave me excellent service. I will recommend other friends to come visit Ferman Ford for service.. Thanks Talon for the hard work More

Very smooth the Intake process was very smooth. No wasted time. Everyone was friendly and helpful. The work was well done and the price was as promised. the Intake process was very smooth. No wasted time. Everyone was friendly and helpful. The work was well done and the price was as promised. More

Excellent in every way!! I could not speak more highly of them. They were top of the line in every every aspect. I was thinking of getting a new car someplace else but after I could not speak more highly of them. They were top of the line in every every aspect. I was thinking of getting a new car someplace else but after visiting them and having my car worked on they would be my top choice no question . My accident was very Trumatic to me however their treatment and customer service made me feel much more comfortable and I thank them truly In every way. They even made me feel comfortable about spending so much money to repair my injured vehicle thank U thank U thank U More

Nice Visit I waited in line for my assigned representative, someone was a head of me, but three other service reps stood around not busy and could have helped bu I waited in line for my assigned representative, someone was a head of me, but three other service reps stood around not busy and could have helped but did not. When my rep helped me it was smooth going, Jeff was terrific! More

Service provided was completly satifactory Organization appeared to be well organized. I was taken out to the shop and was shown the issue with the oil leak on my car. Organization appeared to be well organized. I was taken out to the shop and was shown the issue with the oil leak on my car. More