Ferman Ford - Service Center

Oil change and Service Dennis was very professional and courteous. My service was performed promptly and I was kept informed on and the progress of the service. Dennis al Dennis was very professional and courteous. My service was performed promptly and I was kept informed on and the progress of the service. Dennis also tried to get it expedited for me as well. More

Good to me. I made a last-minute appointment to get my oil changed because I noticed that it needed it. I arrived almost an hour early because I was finished doin I made a last-minute appointment to get my oil changed because I noticed that it needed it. I arrived almost an hour early because I was finished doing what needed to be done elsewhere. I was back on the road headed home before my actual appointment time. Everyone is so good to me! More

Professional and excellent Even though I did not buy my FORD from Ferman and am not a permanent resident of Florida I received excellent service. Dennis McBride was both courteo Even though I did not buy my FORD from Ferman and am not a permanent resident of Florida I received excellent service. Dennis McBride was both courteous and professional in explaining why I made a good choice to buy a replacement remote from a dealership instead of after market sources. I told Dennis that his effort has made me a Ferman customer when I am in Dunedin More

Service Ma. Lisa was good. Mr. Dennis not so much he inconvenienced me greatly and did not care about my safety at all or how I felt. Ma. Lisa was good. Mr. Dennis not so much he inconvenienced me greatly and did not care about my safety at all or how I felt. More

Cosmetic repairs . Very professional and helpful. I don’t remember the names of all the people except for Joe. The receptionist went out of her way to be very helpfu . Very professional and helpful. I don’t remember the names of all the people except for Joe. The receptionist went out of her way to be very helpful and courteous. The courtesy shuttle driver was also very helpful. More

Major repairs The gentleman at Ferman were very helpful, professional and knowledgeable. I would reccomend this business to friends and family in the future. My veh The gentleman at Ferman were very helpful, professional and knowledgeable. I would reccomend this business to friends and family in the future. My vehicle was serviced in a timely manner and all issues were addressed. More

Wonderful experience! The best buying experience we have had yet! No games,easy to work with,they go out of their way,above and beyond expectations! Wish there were six sta The best buying experience we have had yet! No games,easy to work with,they go out of their way,above and beyond expectations! Wish there were six stars!😀 More

This Ford Dealership goes above & beyond . Everyone at Ferman Ford has always treated me like I am a ROYAL. Joe Wheeler has helped me in more ways I can recall. Mr. Jeff my Service writer has a Everyone at Ferman Ford has always treated me like I am a ROYAL. Joe Wheeler has helped me in more ways I can recall. Mr. Jeff my Service writer has also been one of my hero's he is very helpful and knowledgeable in every aspect of the Service I require. I ill always come back to Ferman, even if I buy a Mazda. More

William Pannier was fantastic This Service Dept is fantastic, and I would point you in the direction of William P. Committed/ great work ethic/ updates on all steps and progress. This Service Dept is fantastic, and I would point you in the direction of William P. Committed/ great work ethic/ updates on all steps and progress. More

Dennis represents your company well I had a great experience getting my truck serviced, Dennis took good care of me and answered all my annoying questions about my vehicle. Additionally, I had a great experience getting my truck serviced, Dennis took good care of me and answered all my annoying questions about my vehicle. Additionally, your shuttle bus driver Steven, is also a really nice person that successfully puts out a positive view on your organization. More