3,132 Reviews of Ferman Ford - Service Center
Tab 4 repair Brian was a pleasant and professional person to work with. Kept us informed throughout the repair. He kept the repair on schedule. Thank again for the Brian was a pleasant and professional person to work with. Kept us informed throughout the repair. He kept the repair on schedule. Thank again for the quality work More
Excellent Cameron was assigned to handy my repairs. He took care of my issue with my car in a timely manner and explained the process. I was happy with Camero Cameron was assigned to handy my repairs. He took care of my issue with my car in a timely manner and explained the process. I was happy with Cameron and the service. More
Excellent! Excellent service, professional friendly staff, had my car back sooner than expected, thanks especially to Jeff and Dennis at Ferman Ford for their al Excellent service, professional friendly staff, had my car back sooner than expected, thanks especially to Jeff and Dennis at Ferman Ford for their always consistent excellent service! More
Cameron Rolon He was so very helpful, and even though it took some time for my car to be returned, he took care of things and made sure my fusion was right before r He was so very helpful, and even though it took some time for my car to be returned, he took care of things and made sure my fusion was right before returning it to me. He is going to work with me on other repairs the car needs and save me all the money he can. Because if this I would recommend Ferman ford to anyone needing quality people. Even when he wasn’t available the other members of the service department were just as helpful. Thank you for having a great team. More
Excellent! From the beginning to end my experience was both professional and excellent. I was greeted and escorted to the right area immediately where my service From the beginning to end my experience was both professional and excellent. I was greeted and escorted to the right area immediately where my service guy, William Pannier, took over and helped get my vehicle checked in. I was in for oil change, tire rotation, etc., but he noticed our check engine light was on and the engine sounded rough. He told me he was concerned and would make sure it was looked at - and it was. Check out was just as easy, and William was very kind and chatted with me while we waited for my vehicle to pull up. I was then escorted out and another Ford employee (I can’t remember his name) ooened my car door for me and I was on my way. Excellent service! I left saying to myself, what a great group of guys....... More
Great Service Super professional. Fast and friendly. Went smoothly as could be. Very satisfied with service. I will be taking my truck there from now on for service Super professional. Fast and friendly. Went smoothly as could be. Very satisfied with service. I will be taking my truck there from now on for service. More
Great service They were polite, professional and timely. They treated me with respect and answered my questions my service was completed in the time they said it wo They were polite, professional and timely. They treated me with respect and answered my questions my service was completed in the time they said it would be More
service repair Your service repair for our van taked long time ( three weeks).Its no good ,because our van its a service for a church every thursday and sunday. and Your service repair for our van taked long time ( three weeks).Its no good ,because our van its a service for a church every thursday and sunday. and the people lose the tre weeks services. More
Not happy with service Truck still not fixed and nobody has contacted me it’s been 2 weeks and nothing. Service advisor Cameron was very unperfessional and doesn’t follow up Truck still not fixed and nobody has contacted me it’s been 2 weeks and nothing. Service advisor Cameron was very unperfessional and doesn’t follow up. More
The worse experience ever I would give NO STARS Wrong quote giving, always had to call back the day after they told me they would call, and service getting oil all over the inside of my new GT. Wrong quote giving, always had to call back the day after they told me they would call, and service getting oil all over the inside of my new GT. More