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Ferman Ford - Service Center

Clearwater, FL

4.4
3,132 Reviews

3,132 Reviews of Ferman Ford - Service Center

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September 20, 2018

Tab 4 repair Brian was a pleasant and professional person to work with. Kept us informed throughout the repair. He kept the repair on schedule. Thank again for the More

by ckyle777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Onofrio (body shop)
Sep 21, 2018 -

Ferman Ford responded

Thank you for your review!

September 19, 2018

Excellent Cameron was assigned to handy my repairs. He took care of my issue with my car in a timely manner and explained the process. I was happy with Camero More

by connielounelson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Ferman Ford responded

Thank you Connie for your review!

September 19, 2018

Excellent! Excellent service, professional friendly staff, had my car back sooner than expected, thanks especially to Jeff and Dennis at Ferman Ford for their al More

by beckerdavid1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtesy car drivers!, Jeff Vuncannon, Dennis J. McBride
Sep 19, 2018 -

Ferman Ford responded

Thank you David for your review!

September 19, 2018

Cameron Rolon He was so very helpful, and even though it took some time for my car to be returned, he took care of things and made sure my fusion was right before r More

by mdkwolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Ferman Ford responded

Thank you for your review!

September 18, 2018

Excellent! From the beginning to end my experience was both professional and excellent. I was greeted and escorted to the right area immediately where my service More

by bycefam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Ferman Ford responded

Thank you for your review!

September 17, 2018

Great Service Super professional. Fast and friendly. Went smoothly as could be. Very satisfied with service. I will be taking my truck there from now on for service More

by eddiemmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Sep 17, 2018 -

Ferman Ford responded

Thank you Eddie for your review!

September 17, 2018

Great service They were polite, professional and timely. They treated me with respect and answered my questions my service was completed in the time they said it wo More

by DShelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Voorheis, Joe Callipare
Sep 17, 2018 -

Ferman Ford responded

Thank you for your review!

September 17, 2018

service repair Your service repair for our van taked long time ( three weeks).Its no good ,because our van its a service for a church every thursday and sunday. and More

by cces94
Customer Service
Recommend Dealer
No
Employees Worked With
Cameron Rolon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Ferman Ford responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797 2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 17, 2018

Not happy with service Truck still not fixed and nobody has contacted me it’s been 2 weeks and nothing. Service advisor Cameron was very unperfessional and doesn’t follow up More

by longestyardlawn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cameron Rolon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Ferman Ford responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797 2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 17, 2018

The worse experience ever I would give NO STARS Wrong quote giving, always had to call back the day after they told me they would call, and service getting oil all over the inside of my new GT. More

by KIKI83
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cameron Rolon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis J. McBride
Sep 21, 2018 -

Ferman Ford responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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