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Ferman Ford - Service Center

Clearwater, FL

4.4
3,132 Reviews

3,132 Reviews of Ferman Ford - Service Center

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June 15, 2023

Terrific customer service when scheduling my mobile service for a recall. They were able to schedule the very next day. Tech was extremely polite, friendly and educated me on the issue. More

by debvargovick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The tech was great but can’t remember his name.
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

Always the up most performance and professionalism great service as always. Thank you Ferman team. More

by Nate Briseno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee , Brian Jamieson
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

The worst experience ever, apparently they have kids painting the cars and do it all of the job. More

by monsalvemjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Stevans, Bill Sherwood, Matt Murphy, Ashley Hallenbeck
June 15, 2023

Thank you for the worry-free, seamless rocess that you offered us, especially, Stephen. We weren't in Florida, but everyone was great and we got things done. More

by nellie_sd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

It’s always very clean and well taken care of and the staff is very friendly and helpful More

by Chubturkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

William takes care of my 2014 ford edge sport one problem after another. A lot of repairs in the last 3 years and William pannier has helped all the way thru. I wish the ford motor company would look into it More

by craigpeltier1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

They always do a great job of taking care of my car. And customer service is top notch More

by Hpotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

Professional, polite and reliable. All work clearly explained and completed in a timely manner. A plus! More

by hillwillp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

Ordered and purchased my F-150 Tremor there. It is where I have it serviced also. Customer service has been great. More

by Dackjob2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon, Frank Savranakis, David Costello
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

Have taken my last two trucks since new for service and recalls to Ferman ford and have always had superior service. Gives me a piece of mind to have a dealership I can rely on. More

by davist8591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

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