Ferman Ford
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Besides the Assistant Service Manager calling me back and telling me to come in and they would take care of me when i get back to town. Had to leave town due to health issues. So yes, my car that i just pai telling me to come in and they would take care of me when i get back to town. Had to leave town due to health issues. So yes, my car that i just paid 510 dollars for, when I went in for a oil change and have breaks looked at due to a recall. Yes I'm not happy with Ford. But am happy with my call back from ASM calling me back. Thanks Will More
William in service is a good guy & works to get the job done. Thanks for your assistance! done. Thanks for your assistance! More
Had to wait 4 "Business-Days" for an appointment slot. Checked with next closest Ford dealership and they had plenty of slots 1-3 days out, But choose to go with Ferman service based upon previous goo Checked with next closest Ford dealership and they had plenty of slots 1-3 days out, But choose to go with Ferman service based upon previous good experience More
Service department is great. Never a worry. Work is always done right, and at a fair price. Never a worry. Work is always done right, and at a fair price. More
Amazing people, I buy a 2020 expedition and in less that 48 hours I went back with transmission issues, but in less than one hour I was out with a loauner, and they working on fixing the problem with out gi 48 hours I went back with transmission issues, but in less than one hour I was out with a loauner, and they working on fixing the problem with out giving me any king of problem, and give me a newer vehicle and even full of gas. I will definitely buy again from them. More
Always very friendly fast service good service people all together would highly recommend ferman ford together would highly recommend ferman ford More
Ferman Ford gives more personalized attention and is much more flexible than others dealers in our area. Our salesman Brian has done an awesome job with all three purchases that I‘ve made. I will continue to more flexible than others dealers in our area. Our salesman Brian has done an awesome job with all three purchases that I‘ve made. I will continue to bring my business to Ferman. More
The oil change was done in record time but I was never notified. After waiting around for an hour and a half I walked around. I finally got around where I had left the truck. I called the service manag notified. After waiting around for an hour and a half I walked around. I finally got around where I had left the truck. I called the service manager. He told me the truck was ready but the paperwork was not ready. Waiting and walking some more I saw that the truck had not been moved. Going in to the service manager’s office and asking about my truck he found the paperwork and sign it. I left with a very bad impression of your service department. I have an extended warranty on my truck but I.expect the same treatment as if I had to pay cash for the service. Therefore I will not be using your service department ever again!! William Salter More
Great service and professional minute I walked in the door till deal was completed! I felt no pressure to buy!!! Totally recommend them !!! door till deal was completed! I felt no pressure to buy!!! Totally recommend them !!! More
Part on order for 9 months is not acceptable. Corporate said they could have put a rush on it! Then i get a call 7 months in and they say your truck is in the service lane what can we do for you. Corporate said they could have put a rush on it! Then i get a call 7 months in and they say your truck is in the service lane what can we do for you. I didnt put it there. No one should have been driving it. It was there waiting on parts. Tell me why its there! Got tired of wait so I had to buy something else. It sat in the hot sun for 9 months who knows what could be wrong now. Yes im not happy! More