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Ferman Ford
Clearwater, FL
4,966 Reviews
Ferman Ford is more than just new and used sales, parts, and service. Our team, housed in Clearwater, is proud to serve drivers from Tampa, Palm Harbor, Dunedin and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,966 reviews
December 01, 2022
German’s service department has a very efficient operation with a pleasant staff. The work done on the vehicles has been without flaw, and should a problem or special need arise they are quick to ke operation with a pleasant staff. The work done on the vehicles has been without flaw, and should a problem or special need arise they are quick to keep you informed on the process needed to make the necessary correction and the time it will take. More
by thomasbeaver3
Verified Customer
December 01, 2022
This review is in regards to my dealings with William (I give him 5 stars) but before I get into that I will address why I only gave the Service Center 3 stars. I’ve been a returning customer to Ferman for give him 5 stars) but before I get into that I will address why I only gave the Service Center 3 stars. I’ve been a returning customer to Ferman for quite a few years. Every service that has been done on my Ford since I bought it has been with Ferman and I’ve always been somewhere between Satisfied and Happy with the service that was completed. However, this last service, I was very surprised and shocked at the lack of professionalism, craft/work done, and attention to detail. This is why I gave the ‘Service Center/Service Technicians’ 3 stars, it was almost only 2 stars. William, the Service Center Assistant Manager, gets 5 Stars from me. William portrays exemplary qualities in customer service. I had multiple issues with my vehicle and William was attentive and understanding of my concerns and frustration. His actions showed his concern and professionalism towards ensuring what needed to be corrected was done. He also showed both empathy and thoughtfulness toward my thoughts and feelings on the situation, he is genuine, good-natured, and a pleasure to work with. I feel this is something lacking in customer service these days so this was encouraging to see. William’s attention to duty and detail reflects on who he is. I believe all of this is clearly why he is of Manager-status among the Ford ranks; he puts the effort into going above and beyond. Returning my vehicle to me, washed and cleaned, was another great show of his character and his duty/respect towards customer service professionalism. Thank you, William, if I decide to further my business with Ferman, you will be the Service Representative I work with. More
by outofservice
Employees Worked With
December 01, 2022
I dealt mostly with Rob, the Manager, and Fernando. The deal we made was very straightforward and reasonable. I had some follow up service and everything went very well. I would recommend Ferman to any The deal we made was very straightforward and reasonable. I had some follow up service and everything went very well. I would recommend Ferman to anyone. More
by dtlawsontigers
November 29, 2022
The whole thing was a great and easy experience. John McVay did a great job.. the finance gentleman also did a great job. I was very happy with my experience. I will buy another vehicle from them ag John McVay did a great job.. the finance gentleman also did a great job. I was very happy with my experience. I will buy another vehicle from them again. More
by scott.hoganinc
November 28, 2022
I had my Mini Cooper towed from Venice to Ferman Ford for body work because I heard that they do excellent work. I was not disappointed. I was treated with respect. The management was honest and knowl for body work because I heard that they do excellent work. I was not disappointed. I was treated with respect. The management was honest and knowledgeable. I was updated frequently with the progress on my car as far as parts ordered, parts received, painting, reassembly and detailing. Ferman handled dealing with my insurance company as well. These are professional people who attempt to be seamless in their approach to customer services and satisfaction. It is rare to find such attention to detail in all aspect of quality care in todays world. More
by johanna.b.elliott
Employees Worked With
Call receptionist and Eric
November 25, 2022
The service was amazing ! Good people and great place to be! The parts department was good too Good people and great place to be! The parts department was good too More
by Tofastdave2
November 25, 2022
Service was timely on time . I would go back for work on my car next time I would go back for work on my car next time More
by Bww
Employees Worked With
November 25, 2022
Everything was fantastic. Tony is great. I would recommend anyone here. Everything was so smooth. Perfect👌 Tony is great. I would recommend anyone here. Everything was so smooth. Perfect👌 More
by mcknight.parker51
