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Ferman Ford
Clearwater, FL
4,963 Reviews
Ferman Ford is more than just new and used sales, parts, and service. Our team, housed in Clearwater, is proud to serve drivers from Tampa, Palm Harbor, Dunedin and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,963 reviews
Verified Customer
December 02, 2022
William was awsome. He always takes great care of me. His extensive knowledge is appreciated as I think of him as a consultant more than a service advisor. He always takes great care of me. His extensive knowledge is appreciated as I think of him as a consultant more than a service advisor. More
by aquadoc93
Employees Worked With
December 02, 2022
Friendly staff. Gets things done quickly. Itzel Bernal is a great salesperson. I will caller again if I ever need another vehicle. Gets things done quickly. Itzel Bernal is a great salesperson. I will caller again if I ever need another vehicle. More
by litlescement
Employees Worked With
December 01, 2022
I dealt mostly with Rob, the Manager, and Fernando. The deal we made was very straightforward and reasonable. I had some follow up service and everything went very well. I would recommend Ferman to any The deal we made was very straightforward and reasonable. I had some follow up service and everything went very well. I would recommend Ferman to anyone. More
by dtlawsontigers
December 01, 2022
They got the job done, but they didn't really need to charge 2 hours at $200/hr for something that I know took them about 15-30 minutes to install. They found the issue and corrected it. It was just u charge 2 hours at $200/hr for something that I know took them about 15-30 minutes to install. They found the issue and corrected it. It was just unreasonably expensive. More
by jbgarver
Employees Worked With
Jeff Vuncannon
December 01, 2022
This was the best experience I ever had buying a car. From the salesperson through to the finance manager. There was no pressure or run around. Told them where I wanted to be and they met that. The e From the salesperson through to the finance manager. There was no pressure or run around. Told them where I wanted to be and they met that. The entire process took about 2 hours. Would definitely recommend this dealership. More
by baldmanc
Employees Worked With
Frank Savranakis, Angelo Panico
December 01, 2022
I appreciate that your dealership buying process was simple and easy. Thank you very much. simple and easy. Thank you very much. More
by Chadbanks52
December 01, 2022
German’s service department has a very efficient operation with a pleasant staff. The work done on the vehicles has been without flaw, and should a problem or special need arise they are quick to ke operation with a pleasant staff. The work done on the vehicles has been without flaw, and should a problem or special need arise they are quick to keep you informed on the process needed to make the necessary correction and the time it will take. More
by thomasbeaver3
December 01, 2022
This review is in regards to my dealings with William (I give him 5 stars) but before I get into that I will address why I only gave the Service Center 3 stars. I’ve been a returning customer to Ferman for give him 5 stars) but before I get into that I will address why I only gave the Service Center 3 stars. I’ve been a returning customer to Ferman for quite a few years. Every service that has been done on my Ford since I bought it has been with Ferman and I’ve always been somewhere between Satisfied and Happy with the service that was completed. However, this last service, I was very surprised and shocked at the lack of professionalism, craft/work done, and attention to detail. This is why I gave the ‘Service Center/Service Technicians’ 3 stars, it was almost only 2 stars. William, the Service Center Assistant Manager, gets 5 Stars from me. William portrays exemplary qualities in customer service. I had multiple issues with my vehicle and William was attentive and understanding of my concerns and frustration. His actions showed his concern and professionalism towards ensuring what needed to be corrected was done. He also showed both empathy and thoughtfulness toward my thoughts and feelings on the situation, he is genuine, good-natured, and a pleasure to work with. I feel this is something lacking in customer service these days so this was encouraging to see. William’s attention to duty and detail reflects on who he is. I believe all of this is clearly why he is of Manager-status among the Ford ranks; he puts the effort into going above and beyond. Returning my vehicle to me, washed and cleaned, was another great show of his character and his duty/respect towards customer service professionalism. Thank you, William, if I decide to further my business with Ferman, you will be the Service Representative I work with. More
by outofservice
Employees Worked With
