Ferman Ford

I drive passed a couple of other Ford Dealers to get to Ferman Ford. Never any surprises, just what was promised in abundance. What might be considered bending over backwards at other dealers is; an effort Ferman Ford. Never any surprises, just what was promised in abundance. What might be considered bending over backwards at other dealers is; an effortless norm. I first came to Ferman Ford for service, and was impressed with the care received here. Just genuine professional service people. Robert Guinn is a real asset to have as a service writer, always spot on, no nonsense. A pleasant surprise. I purchased my F150 King Ranch here, it was the service staff that impressed me, and not forgetting the salesman John McVay, who was easy to work with we searched all over to find exactly what I wanted, and had it on the lot ready to go within 24 hours. Not to go too far, I have been a Ford fan since 1970 when I got my first one, I have found few dealers that are at the standard of Ferman Ford. Enough said.. Thanks again you guys, thanks for keeping it real...CBS More

Great service from Stephen-explained everything, arranged rental car, found parts needed locally. Got me back on the road in my own SUV sooner than expected. Thank you! 🌞 arranged rental car, found parts needed locally. Got me back on the road in my own SUV sooner than expected. Thank you! 🌞 More

It is a shame that a 93k dollar vehicle has hidden fees and they are willing to tank a deal over 3900 dollars worth of pure greed. They label it as "Trade-In Assistance" and "Finance Assistance", but you d and they are willing to tank a deal over 3900 dollars worth of pure greed. They label it as "Trade-In Assistance" and "Finance Assistance", but you dont get this "assistance", you only get penalized if you dont trade in , and if you don't finance. Incredible. Hope you eat this truck, and others as well. You saved me a flight. More

In my experience the staff always goes the extra mile to make the experience easy and pleaseant. make the experience easy and pleaseant. More

It was not the service I was expecting. Missed an oil change and did not retrieve my door code that I asked for. Missed an oil change and did not retrieve my door code that I asked for. More

I has a great expierence here. Everyone was very nice and I had great service! Everyone was very nice and I had great service! More

Quality repair with good communications during the ordering and repair process. Overall very happy with the service. ordering and repair process. Overall very happy with the service. More

Profesional staff that was able to get my service completed when had a scheduled parts install. Thanks kindly. completed when had a scheduled parts install. Thanks kindly. More

Ferman Ford is my go-to dealership for anything Ford. Through years, I've bought a few cars from Ferman Ford including my present Ford Escape SE. And I will always consider going to Ferman Ford first w Through years, I've bought a few cars from Ferman Ford including my present Ford Escape SE. And I will always consider going to Ferman Ford first when it's time to purchase another vehicle. More

Dealership is good follow through on phone calls and emails NOT GOOD. Cameron was advisor emails NOT GOOD. Cameron was advisor More