Ferman Ford

The wait time was three hours for an old change and repair of a tire. Usually my wait time is one hour with an oil change. I do know they were being thorough with the patch on the tire so all is good. repair of a tire. Usually my wait time is one hour with an oil change. I do know they were being thorough with the patch on the tire so all is good. More

Was the nicest and easiest experience ever. First time I’ve ever purchased a vehicle and had zero issues and the price was the price. I’ll never buy from anywhere else First time I’ve ever purchased a vehicle and had zero issues and the price was the price. I’ll never buy from anywhere else More

Very easy process to purchase our lease vehicle. I was so used to leasing and loved leasing. Payments just got out of control. I've been purchasing Fords since 1985 and leasing since 1996. Ou I was so used to leasing and loved leasing. Payments just got out of control. I've been purchasing Fords since 1985 and leasing since 1996. Our lease had under 14,000 miles so it made more sense to just purchase it. Ferman made it an easy transaction. Thanks! More

John McVay was excellent. My first new vehicle I have ever bought and I am 59 years old! Thanks for a great experience. My first new vehicle I have ever bought and I am 59 years old! Thanks for a great experience. More

I have been a customer with Ferman for many years. They have always been accommodating and friendly. I will continue to be a customer until I can't drive anymore. They have always been accommodating and friendly. I will continue to be a customer until I can't drive anymore. More

Everyone was super helpful and wonderful to work with No Every single person I worked with at the collision center was very nice and helpful and was also very easily reached. Also they quickly responded to Every single person I worked with at the collision center was very nice and helpful and was also very easily reached. Also they quickly responded to any questions I had. it was 100% great service. More

Ferman service was great. Had appointment, they took the car right away and did job unless time then quoted. Very happy Had appointment, they took the car right away and did job unless time then quoted. Very happy More

Eric my salesman had my new truck looking at its best when I got there to pick it up he showed me so much about the truck that l probably would’ve known what it was for a lot of changes from my previous when I got there to pick it up he showed me so much about the truck that l probably would’ve known what it was for a lot of changes from my previous truck thanks again More

Salesperson Leo was great! He was very courteous to work with. We plan on working again with him shortly for another purchase. The only problem we had was with the truck. We ha He was very courteous to work with. We plan on working again with him shortly for another purchase. The only problem we had was with the truck. We had to return the next day to get a defective fixed which took 7 days to fix. More

Patient, attentive, went above and beyond. Verified multiple times our warranty was actually expired. Followed up consistently. Verified multiple times our warranty was actually expired. Followed up consistently. More