Ferman Ford

Jeff Kasman was wonderful to deal with. I came in looking for a new vehicle after my 2003 Ford Mustang GT was totaled in a crash. I told Jeff what I was looking for and we test drove a 2013 Ford Escape S. Je for a new vehicle after my 2003 Ford Mustang GT was totaled in a crash. I told Jeff what I was looking for and we test drove a 2013 Ford Escape S. Jeff gave me a quote over the internet prior to my arrival at the dealership and his price was a major factor in my decision. I shopped around at another dealership and the salesman eventually met the same price, after some discussion, but the experience at that dealership was not even close to what Countryside Ford and specifically Jeff Kasman showed me. I would not hesitate to recommend Countryside Ford and Jeff to any of my friends or relatives. More

Recently went to this dealership,were I bought my 2011 F150. I had some warranty work done and Anthony was fast ,friendly and had the problems fixed in record time. Thanks for everything Anthony ill be ba F150. I had some warranty work done and Anthony was fast ,friendly and had the problems fixed in record time. Thanks for everything Anthony ill be back. Also would like to say Dino who sold me the 2011 Ford F150 was awesome with no pressure to buy, friendly and put me in my truck that I love. More

I have already communicated with the boss,Mr.Hodges up in Jacksonville that Vincent managed the recent inspection of my wife's escape almost perfectly so I will be back when it needs repair. Jacksonville that Vincent managed the recent inspection of my wife's escape almost perfectly so I will be back when it needs repair. More

We were very happy to find that there was a "team" working with us. No one person with an agenda pushed us. Keith Cox is a professional who knows his products as well as how to treat a potentia "team" working with us. No one person with an agenda pushed us. Keith Cox is a professional who knows his products as well as how to treat a potential customer. I will recommend him to anyone I talk to who is even thinking about buying a car. The team work aspect started from the first contact I made at the dealership. Jim Ballard introduced himself to my wife and I when we walked up to the featured cars in the front. We eventually learned that all of the sales people were assisting other customers. He introduced himself as the manager and proceeded to listen to what we were interested in purchasing. I had rented a Mazda 3 (5 door) on a business trip to Atlanta, and was very impressed with the ride, room, and especially the gas mileage. My wife seemed to favor the 4 door sedan and Jim took us over to the line to look at some. He excused himself and returned with Keith, who answered all of my technical questions. Jim directed us to some some sedans, in order to see how they drive. Keith sat in the back while we both drove, and educated us on why a Mazda is so highly rated. My own research (through Edmunds.com) and previous ownership of a Mazda MPV for 110K miles steered me to Countryside Mazda (in live in Tampa). How fortunate for us. When we finished the test drive, we found that Jim had a Grand Touring sedan waiting for us. He was intuitive enough to listen closely to my needs and found the perfect car for us from his inventory.This impressed me and I knew we were in the right place. Though we were not prepared to make a purchase that evening, the team (with Dale Hedding) put a financial scenario together for us to consider. AT no time were we "brow beaten" or pressured. That would have sent us walking, never to return. We needed a few days to get a better picture of our finances, and Keith and Jim only called to offer their cell numbers, in case we had any questions. These two gentlemen are THE reason that we never looked anywhere else. The most pleasant car buying experience that I have had in the past 30 years. More

I went in for an oil change and the service writer was very courteous and knowledgeable. The mechanic performed quite well also. The job initially included tire rotation, which was cancelled after the tir very courteous and knowledgeable. The mechanic performed quite well also. The job initially included tire rotation, which was cancelled after the tires were determined to be defective. The service writer re-wrote the service order to reflect the change. More

I was met by Ryan at the time of appointment with a smile. My service request was writen up and my car was taken into the shop. Work completed in less than 1 hour and I was on my way home. smile. My service request was writen up and my car was taken into the shop. Work completed in less than 1 hour and I was on my way home. More

Great friendly service and very fair trade in value provided. New car was ordered and arrived just as specified... no surprises. Have bought several cars there over the years, and obviously, I am a r provided. New car was ordered and arrived just as specified... no surprises. Have bought several cars there over the years, and obviously, I am a return customer. More

We had purchased another vehicle from Countryside Ford previously and the people we dealt with were great. We decided to order a new F-150 in the color and with options we wanted. We visited a couple of previously and the people we dealt with were great. We decided to order a new F-150 in the color and with options we wanted. We visited a couple of other dealers and found the sales people to not be as friendly and also very pushy. When we went to Countryside, we talked to their representative, Mario Pozzi and he was very informative and helpful in finding out the options that were available. After some time we made the decision to order and Mario was there to help us. During the time between ordering the pickup and it being delivered, Mario kept us advised on a weekly basis of any news regarding the order and possible delivery dates. When the pickup came in, Mario seemed as excited about it as we were. Delivery day was long and it seemed to take for ever to complete all the paper work. This isn't the fault of the dealership or Mario. It just comes with the car buying experience. The pickup is just what we ordered and the sales staff at Countryside are very helpful and very friendly. With the two experiences my wife and I have had with them, I would recommend this dealership to anyone interested in purchasing a Ford vehicle. More

I have found the gentelmen listed to be profesionals, understanding of your needs. They go the extra mile to make sure things are taken care of properly.and that the customer is satisfied. keep up the understanding of your needs. They go the extra mile to make sure things are taken care of properly.and that the customer is satisfied. keep up the excellent work it pays off. Thanks for help!!!!!!!. Frank McDonald 727 487 3921 More

Great service. No hassle. I will be back. Anthony met all of my needs without me having to ask! Service was very fast and honest all of my needs without me having to ask! Service was very fast and honest More