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Ferman Ford

Clearwater, FL

4.5
4,966 Reviews
Ferman Ford is more than just new and used sales, parts, and service. Our team, housed in Clearwater, is proud to serve drivers from Tampa, Palm Harbor, Dunedin and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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24825 U S Highway 19 N

Clearwater, FL

33763

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Showing 4,966 reviews

April 19, 2017

good job ! Service was quick and professional with a nice lounge to wait in . The lounge very good coffee available . They also had a soft drink machine . I w More

by Randall Stevenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
April 17, 2017

great service Great service department. Fast, fixed all my recalls. Made suggestions for future service. Oil changes have been a very long 3 hour process so I would More

by mary keller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camaron
April 17, 2017

The Service department is useless I brought my Ford F-150 in to be diagnosed. It had a miss when it warmed up. $490 dollars later, they admitted they did not have the equipment to prop More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank
May 13, 2017 -

Ferman Ford responded

Dear Robert, Thank you for taking the time to share your comments and feelings about our dealership. We apologize for your experience and we appreciate your feedback. The situation you’ve described is not typical for our dealership and your feedback has been taken into serious consideration. If you are open to discussing this issue in further detail, please contact our service manager, Joe Wheeler, at your earliest convenience. Joe can be reached at joseph.wheeler@ferman.com or at 727.797.2277. Sincerely, Matthew Rogerson Internet Manager

April 16, 2017

Terrible Experience Salesman said he was going to check inventory for my request and left me waiting in the lot for over 45 min. I left and bought an F150 Lariat from Gat More

by Donmadio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Bartholomew
May 13, 2017 -

Ferman Ford responded

Dear Donmadio, We are sorry to hear that you had a less than excellent experience with our sales department. Your experience is not normal practice for us. Please accept our apology for not providing the level of service you deserved during your visit with us. Congratulations on the purchase of your F-150 from Gator Ford and thank you for the opportunity you gave us to work with you. Sincerely, Matthew Rogerson Internet Manager

April 16, 2017

Warranty Service Brought my F150 in for warranty service. The wind shield fluid was not operating. Cameron was helpful and polite. It was a much better experience than More

by Donmadio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
April 14, 2017

Nick is excellent! He is always pleasant to deal with! I love Ferman. From buying my car to the occasional service needs, they are always professional, helpful, and knowledgeable! When I bring my car in More

by mpabner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
April 10, 2017

quick they were courteous and right on time. they said 1 hr and thats all it took. service person was very helpful. i will return to ferman More

by robert2931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service.....cameron ?
April 09, 2017

Caring and professional service Frank the person who checked me in was very nice as well as another male who arranged for a driver to take me to work when the shuttle driver was late More

by DShelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service. Frank
April 03, 2017

Great Car Buying and Service Experience I had to bring my car in for service for a panel and a cargo mat. Dennis McBride and Cameron Rolon helped me quickly and were extremely courteous. I More

by foxxypink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bruning, Dom (sales), Dennis McBride, Cameron Rolon
April 02, 2017

Great Experience Purchased a used 2017 Ford Escape. Love It!! The overall experience was great. The sales consultant Demetrios was very professional, not pushy at all More

by ruthy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hobbs
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