Ferman Ford

Service was fine I know your shoes the service Tom William do you know everybody up dealt with up there never had an issue with only thing I have an issue with is the I know your shoes the service Tom William do you know everybody up dealt with up there never had an issue with only thing I have an issue with is the person Wanda with Ford corporate with the Ford Buy-Back that's the only issue that we've had just just me but with the dealership itself I will definitely be continuing to bring my car there More

Excellent experience , working with demetrios was smooth and painless. He was extremely helpful and he was able to fufill all of my wants, PROUD owner of a 2016 Honda Acco , working with demetrios was smooth and painless. He was extremely helpful and he was able to fufill all of my wants, PROUD owner of a 2016 Honda Accord. I will highly recommend demetrios to my friends and family for their car needs as well. More

Very come atmosphere with not a lot of pushy salesman. My salesman work very hard to accomplish my goals in the whole process of my purchase. He was very courteous very informative of the vehicle I was buy My salesman work very hard to accomplish my goals in the whole process of my purchase. He was very courteous very informative of the vehicle I was buying. More

Great Jeff kept me informed and was great to work with. Jeff was upfront about the repair and process. Jeff offered a loner several times, but didn't need i Jeff kept me informed and was great to work with. Jeff was upfront about the repair and process. Jeff offered a loner several times, but didn't need it. More

Attitude is Everything My last visit to this dealership was for service and was absolutely awful. I had William this time and he was great! He was helpful, listened, answe My last visit to this dealership was for service and was absolutely awful. I had William this time and he was great! He was helpful, listened, answered all of my questions, and most importantly, was pleasant and had a great attitude. I will ask for him specifically each and every time I schedule any work. More

Finallly, a Service Center not trtying to sell me all of the I was extremely pleased when service manager Jeff from Ferman Ford came to get me from the lounge exactly 45 minutes after he said he would. The reca I was extremely pleased when service manager Jeff from Ferman Ford came to get me from the lounge exactly 45 minutes after he said he would. The recall from Lincoln was fixed, there was no charge and a full diagnostic report on the car indicated that everything was just fine. I did not need to buy all kinds of things, which is often the case at many auto service centers. I recommend Ferman service and will use them again. They treated me fairly and did not try and up-sell me like many of their competitors. More

Always a pleasure working with service dept Always pleasant and keep you up to date on the status of your vehicle service. They text their number once dropped off which is extremely helpful in t Always pleasant and keep you up to date on the status of your vehicle service. They text their number once dropped off which is extremely helpful in the event you need to call them with questions More

Recall Jeff in the service department was very friendly, outgoing and explained everything that was being done with my car. The work was completed a lot quic Jeff in the service department was very friendly, outgoing and explained everything that was being done with my car. The work was completed a lot quicker than I expected More

Pleasant experience. Very pleasant experience with Demetrios Mina he was very helpful with helping us find the right car at the right price. Was also very attentive after Very pleasant experience with Demetrios Mina he was very helpful with helping us find the right car at the right price. Was also very attentive after the purchase. Thank you Demetrios More