Ferman Ford

The Works I was very impressed by the professionalism, friendliness, and quality of service at Ferman Ford. I will definitely be back, and highly recommend this I was very impressed by the professionalism, friendliness, and quality of service at Ferman Ford. I will definitely be back, and highly recommend this place to anyone needing service in the Clearwater area! More

Courtesy Very well organized attention to details everybody is nice there very friendly and helpful. I will bring my ford back service here. Thank you helping. Very well organized attention to details everybody is nice there very friendly and helpful. I will bring my ford back service here. Thank you helping. More

This was the bday car buying experience we have had. Demetrius Mina is the best Sales/ Customer Representative we have ever worked with. He listens and finds the best match to meet his clients needs. H Demetrius Mina is the best Sales/ Customer Representative we have ever worked with. He listens and finds the best match to meet his clients needs. He found us the perfect vehicle the whole time making it about us. This gentleman worked to get us the best price for our trade in and a perfect vehicle. He is very safety conscious as was demonstrated in our test drive lol prides himself in being a “backseat driver”!! He is an asset to the Business! Thank you Demetrius More

Great staff The sales staff were fantastic. Very polite and attentive. They showed several cars to me. No pressure sales. They took the time to understand what I The sales staff were fantastic. Very polite and attentive. They showed several cars to me. No pressure sales. They took the time to understand what I was interested in. More

Vehicle purchase Sales rep was very good at assisting me with test drive and vehicle info. Financing took longer than expected but results were acceptable. Really l Sales rep was very good at assisting me with test drive and vehicle info. Financing took longer than expected but results were acceptable. Really like the truck. More

Awesome job! Did a great job overall. Awesome experience. Got my truck looking and running like new! From the initial sale of the vehicle to the outservice and the Did a great job overall. Awesome experience. Got my truck looking and running like new! From the initial sale of the vehicle to the outservice and then having to bring it in due to an accident. More

Great Service William Pannier Service Adviser was Great and very informative and all issues were Taken care of.Would recommend. to anyone needing there car serviced William Pannier Service Adviser was Great and very informative and all issues were Taken care of.Would recommend. to anyone needing there car serviced here. More

William was great William, my service advisor was professional, courteous, honest, and reasonable. I would definitely recommend anyone utilizing this dealership to ask William, my service advisor was professional, courteous, honest, and reasonable. I would definitely recommend anyone utilizing this dealership to ask for him to be your advisor. On the other hand, I would not recommend anyone else here. I left messages for management and never heard back. I had the same problem reoccur numerous times and the last time William made sure it was fixed properly. Unfortunately by this time my warranty was up and I had to pay full price for repair even though I had the car in for the same exact symptoms when it was still under warranty. In the end they claimed it was a different problem however, due to the ineptness of the previous service advisor I believe they simply did not fix the problem correctly the first 2 times. I’ve given a great rating strictly for William. Otherwise, I would avoid this repair shop at all costs. More

Timely One of our company vans was out of service. The repair was difficult, removing part of the ac system, and dash to repair. They handled it within the t One of our company vans was out of service. The repair was difficult, removing part of the ac system, and dash to repair. They handled it within the time they said limiting our down time in the vehicle. Cameron is our service writer. Always does us right! My only gripe is a $1000.00 labor charge for an $82.00 part. This is a reflection of the manufacturer due to a vacuum canister placed in a bad place. These canisters are a malfunctioning problem with all of the Econoline vans. We've had to replace 2 of these, and we have 3 more Econoline vehicles Our fleet are 2014's with an average of 50K miles. The manufacturer should give this some refund consideration. BAD DESIGN! More