Ferman Ford

Great service I have always received great service from this dealership and this last visit was no exception. Scheduled for an airbag replacement recall, everything I have always received great service from this dealership and this last visit was no exception. Scheduled for an airbag replacement recall, everything went well from drop off to pickup. Service advisors Talon & Jeff we’re helpful, polite & efficient. I would not hesitate to recommend Ferman Ford as the first place for your Ford service. More

Steering wheel recall Took 6 hours to do when it was supposed to be 2. Tried calling for 2 hours after with no answer. The secretary even put me through the the assistant m Took 6 hours to do when it was supposed to be 2. Tried calling for 2 hours after with no answer. The secretary even put me through the the assistant manager and there was no answer. Called for about an hour from 4-5 PM, assumed all the workers would be answering their phones at this time. Eventually had to drive to the dealership right before it closed and on the drive up I finally got a text that it was done. More

#BESTCARBUYINGEXPERIENCEEVER I located a used car online located at Ferman Ford/Mazda in Clearwater FL. Within a few hours, I decided it was the car for me. My sales person, Dem I located a used car online located at Ferman Ford/Mazda in Clearwater FL. Within a few hours, I decided it was the car for me. My sales person, Demetrios Mina was exceptional in every way, from making sure I was happy with the price, sending pictures from his phone, communicating with me as I drove the three hours to make the actual purchase. The Ferman staff and facility were top notch. I highly recommend recommend this Dealership and Demetrios Mina to anyone looking to purchase a new or used car, regardless of where you live. More

Oil change The service was very good, im was very satified with the service, Jeff was very professional, and helpful, he care about the custome and even call the The service was very good, im was very satified with the service, Jeff was very professional, and helpful, he care about the custome and even call the custome to follow up More

Regular service I have a small problem with my rear driver door plus oil change and detail great service for the service department and when I pick up my truck was re I have a small problem with my rear driver door plus oil change and detail great service for the service department and when I pick up my truck was really good More

On time I arrived for my appt and was promptly greeted. They got my car in right away and we’re courteous. I was provided a loaner vehicle while I waited for I arrived for my appt and was promptly greeted. They got my car in right away and we’re courteous. I was provided a loaner vehicle while I waited for my vehicle parts to come in and they got the repair done several days before they told me it would be. Car runs great! More

Warranty Repair of Aux. Transmission Cooler The Ford Service Team handled this warranty repair very efficient. I was surprised that the repair was delayed due to the part only being available in The Ford Service Team handled this warranty repair very efficient. I was surprised that the repair was delayed due to the part only being available in Puerto Rico. But ultimately they took good care of me and my truck was repaired. More

Exciting! Jose was great! He went above and beyond to help me find a car. He laid it all out for me to understand and went perfectly with the budget I had. I ab Jose was great! He went above and beyond to help me find a car. He laid it all out for me to understand and went perfectly with the budget I had. I absolutely love my car! More

Outstanding service team. They went above and beyond my expectations. Jose Munoz listened to my needs and worked to find just the right vehicle. I felt like he was working f They went above and beyond my expectations. Jose Munoz listened to my needs and worked to find just the right vehicle. I felt like he was working for me and not just the dealership. Thanks Ferman Ford! More

Excellent customer service from Jeff Excellent customer service and Jeff was very good at his job! The overall experience was better than any other dealership I have used. A++ for rating Excellent customer service and Jeff was very good at his job! The overall experience was better than any other dealership I have used. A++ for rating More