Ferman Ford

Perfect Honestly, I can't express how perfect my experience was using Ferman for my new F150. I found the truck I wanted online, called over to the dealer Honestly, I can't express how perfect my experience was using Ferman for my new F150. I found the truck I wanted online, called over to the dealership and got a signed/written offer via email within a few minutes (that was almost exactly what I wanted to pay), negotiated for about 5 minutes and it was a done deal! No games to get you in the door, no strange math or surprises, just straightforward and honest pricing/negotiation. I can't say enough about the professionalism and exceptional level of customer service I experienced at Ferman from Demetrios, Ron, and Nabil. I will 100% be coming back to purchase my next vehicle at Ferman in the future based on my experience. More

recall repair on door latches The repair was performed within a hour and a half after I was told it may take three hours so that was nice, didn't blow out my whole day. I also s The repair was performed within a hour and a half after I was told it may take three hours so that was nice, didn't blow out my whole day. I also saw a mechanic named Russ that I thanked for fixing my truck last year, apparently there was a vacuum problem causing my four wheel drive to partially activate. after several trips to bring it in with this problem, which apparently turned out to involve a lot of the Ford F150s, Russ was able to properly diagnose what was going on and fix it once and for all. So this review is more towards what Russ did for my truck then the recall fix, hope that's ok. More

Fast, no pressure sale I knew what I wanted and Demetrios got me what I wanted at a price I could handle and at no time was there any pressure to do anything other than help I knew what I wanted and Demetrios got me what I wanted at a price I could handle and at no time was there any pressure to do anything other than help me get what I wanted. Highly recommended. More

Promises Kept! Vehicle was serviced as promised by Service Advisor Mr. Cameron Rolon. The proper discount Coupons were applied and the vehicle was washed for pickup Vehicle was serviced as promised by Service Advisor Mr. Cameron Rolon. The proper discount Coupons were applied and the vehicle was washed for pickup! Thanks! More

Great William was very good. Took care of me and was very helpful. Sent me texts and let me know it was ready then called to see if all was ficex. William was very good. Took care of me and was very helpful. Sent me texts and let me know it was ready then called to see if all was ficex. More

Oil Change Was very happy with my experience. It was quick and painless. I would definitely recommend this dealership for service if needed. Mr. Pannier and his Was very happy with my experience. It was quick and painless. I would definitely recommend this dealership for service if needed. Mr. Pannier and his team have earned a return customer. More

Great service and nice people! Took my 2017 F150 in today for its second oil change. Enjoyed some of Ferman's free popcorn in the new service waiting room.It was good to talk with m Took my 2017 F150 in today for its second oil change. Enjoyed some of Ferman's free popcorn in the new service waiting room.It was good to talk with my sales rep.Demetrios and go over some features on my truck.. Everything was all good! More

The Key to a ood Dealership Is I went in just to have a new key made , my regular guy Cameron was not available, and William stepped right in. He made us comfortable in the new loun I went in just to have a new key made , my regular guy Cameron was not available, and William stepped right in. He made us comfortable in the new lounge, and we were in and out in about 2 hours. More

My experience was great! I only had my oil changed and Talon was very helpful and I only had to wait 30 minutes and it was done. Very good experience. I only had my oil changed and Talon was very helpful and I only had to wait 30 minutes and it was done. Very good experience. More

Fast, friendly, and relaxing I brought my car in for an oil change. William was my service advisor. He was not only professional from the beginning, but carried a welcoming person I brought my car in for an oil change. William was my service advisor. He was not only professional from the beginning, but carried a welcoming personality that gave me assurance that my vehicle was in good hands. The lounge area has many comfortable seats and a complementary snack bar with a variety of beverages that makes guests feel at home. Wonderful people and a comfortable setting. Lovely! More