Ferman Ford

Great service, friendly staff We always have great service here. The staff is super friendly, we usually have Jeff Vuncannon in the service department. Everyone is helpful, and ve We always have great service here. The staff is super friendly, we usually have Jeff Vuncannon in the service department. Everyone is helpful, and very timely. More

Amazing experience!!! Buying a new car can be a process but not at Ferman. From start to finish it was a wonderful experience with the friendliest sales professionals. I wo Buying a new car can be a process but not at Ferman. From start to finish it was a wonderful experience with the friendliest sales professionals. I would highly recommend them. More

Service and collision If I continue to use Ferman Fordn it means that I am satisfied with thw service. If, in anyway I am not, I will voice that. If I continue to use Ferman Fordn it means that I am satisfied with thw service. If, in anyway I am not, I will voice that. More

Great Was a very smooth low pressure morning at the dealership. Everyone was friendly and accommodating especially since we didn't have an appointment. Rece Was a very smooth low pressure morning at the dealership. Everyone was friendly and accommodating especially since we didn't have an appointment. Received great service and would certainly recommend. Thank you! More

Purchase 2018 F150 I purchased a F-150 from Ferman Ford. Great service from salesman Dimitrios. Not pushy, no rush. He even took the time to set up my bluetooth phone an I purchased a F-150 from Ferman Ford. Great service from salesman Dimitrios. Not pushy, no rush. He even took the time to set up my bluetooth phone and other features. Dimitrios made the buying experience pleasurable. More

Battery Fix The service and parts department were great with helping me get the best price for my new battery. They were wonder to speak with. Thank you! The service and parts department were great with helping me get the best price for my new battery. They were wonder to speak with. Thank you! More

Avoid Ferman For Used Cars I purchased a pre-owned trade in from Ferman. A 2010 Volvo XC90 V8 which was a local one owner purchased new at Ferman Volvo. There were several items I purchased a pre-owned trade in from Ferman. A 2010 Volvo XC90 V8 which was a local one owner purchased new at Ferman Volvo. There were several items that needed attention and was assured by Rob, the manager, that Ferman stands behind the Ferman name. I picked up my car a week later and paid cash. Items were repaired but it was difficult to start. The car was highlighted as having a great 90 day 3000 mi power train warranty. Two and a half weeks later the car was nearly impossible to start. I took it to Criwn Volvo and was informed the starter was completely shot. $1300! Yes $1300 for a car that was thoroughly inspected and Ferman road ready. This is not a fly by night buy here, pay here, it is a large local family of dealers. Strongly advise to avoid believing the pitch or take the car to another dealer mechanic before signing anything. More

Mustang “ Lucille “ I had the best experience with Joe Rogers and Jeff his finance guy, they sat with us and talked like we were old friends. I was very comfortable. They I had the best experience with Joe Rogers and Jeff his finance guy, they sat with us and talked like we were old friends. I was very comfortable. They both they answered all my questions . I did not leave with my car that day I needed to think about it , but I went back the next afternoon and got my 2018 Ruby Red Mustang, Joe had it ready and the paperwork went easy with Eric. I have had a lot of cars about one very 2 years so I know about buying a car. I will always use Joe and Jeff More

A rough start that ended great. In my title I stated a rough start, let me explain. I got my lead from the internet made the appointment and headed there. The first associate "manage In my title I stated a rough start, let me explain. I got my lead from the internet made the appointment and headed there. The first associate "manager" didn't seem to enthusiastic to assist us. Then we were transferred to Jose Molina from the point Molina took over the experience changed. He was very informative with both Vehicles. Yes we were purchasing two vehicles totally different as well. Took both of us on multiple test drives, was very courteous and attentive to both of our needs. I highly recommend Jose Molina to anyone looking for a car 🚙 More

Poor customer service, bad attitude by service advisor Service has bad attitude and were not able to repair 2 front tires n did not put oil reminder sticker. Will not be back for service. Service has bad attitude and were not able to repair 2 front tires n did not put oil reminder sticker. Will not be back for service. More