Ferman Ford

Having a Ford, I expect only the best from Ford The people I dealt with were courteous and friendly and took care of my needs immediately. I was promptly notified when my vehicle was completed. The people I dealt with were courteous and friendly and took care of my needs immediately. I was promptly notified when my vehicle was completed. More

Pretty easy going I came in to look at few mazdas cx5 used and a few other vehicles on the used lot. I had gone through courtesy Nissan and didnt work a deal there. Jos I came in to look at few mazdas cx5 used and a few other vehicles on the used lot. I had gone through courtesy Nissan and didnt work a deal there. Jose showed the mazdas and I right away knew which I wanted. we worked numbers and went to Mazda dealer because Ford was busy. Finance lady came and ask me some questions and got the deal done. Jose was great and helped me in the process of my purchase. Pretty easy going experience! More

William was great Great service. William was very helpful and knowledgeable. Hw was quick to recognize that the car couldn’t be driven and immediately put me in a loner Great service. William was very helpful and knowledgeable. Hw was quick to recognize that the car couldn’t be driven and immediately put me in a loner car More

Recall fixed They told me the recall item would take about 1 1/2 to 3 hours to fix it took the less than 45 minutes. They were fast, helpful and courteous. They told me the recall item would take about 1 1/2 to 3 hours to fix it took the less than 45 minutes. They were fast, helpful and courteous. More

Ferman Ford has not honored Ford’s 60,000 mile warranty I brought my 2015 Transit Van in for service 6 times for the same problem - my transmission was causing a vibration at 60-70 miles per hour. I brought I brought my 2015 Transit Van in for service 6 times for the same problem - my transmission was causing a vibration at 60-70 miles per hour. I brought it in twice at Freedom Ford in New York State and 4 times at Ferman Ford, Clearwater FL. Every time I brought it in I was told that it was due to a recall - the driveshaft flexible coupling needed to be replaced. It was replaced multiple times and at one point I was told to wait for a new supperior coupling and that the ones that were used as replacement the first few times were flawed. I waited nearly 6 weeks for the new coupling and after it replaced the older flawed coupling, the vibrations continued. Each time I was told that the problem was solved. One of the service visits I was told that the tires need to be rotated and that was probably the problem. Once again I was told that it solved the problem. It did not. I use the Van for business and travel all over the country ... so while this was going on I went over the 60,000 mile warranty by 700 miles. For over one year I had been bringing the vehicle in for service for the same problem. I was told that I needed to pay $1,850.03 including tax because I was over the 60,000 mile limit. I desperately needed the van for another trip to Pennsylvania and afterwards Indiana so I had no choice but to accept the ultimatum. Not only am I going on social media so everyone knows that Ford does not honor its warranties, but I will be going to small claims court ... and if that doesn’t satisfy me I will go to an attorney for a replacement of the vehicle. More

Buying my explorer was so easy! It was one of the best experience I have ever had at a dealership! Ron, Joe and Eric were wonderful to work with and made the visit better! It was one of the best experience I have ever had at a dealership! Ron, Joe and Eric were wonderful to work with and made the visit better! More

Very professional, no high pressure. Very professional and friendly. No high pressure and delivered what they promised. I highly recommend Demetrios Mina our salesman. Paperwork went very Very professional and friendly. No high pressure and delivered what they promised. I highly recommend Demetrios Mina our salesman. Paperwork went very smoothly and I even left there with a full tank of fuel. More

He made it happen Jose went and beyond locating truck that I wanted. Him and his manager Jeff gave me the best deal possible. After shopping around they were the most t Jose went and beyond locating truck that I wanted. Him and his manager Jeff gave me the best deal possible. After shopping around they were the most transparent. More

Los Mejores Jose y Dino nos ayudaron una vez mas a sacar otro Ford. Llevamos años comprando carros con Dino y ahora con Jose y siempre es una experiencia positiva Jose y Dino nos ayudaron una vez mas a sacar otro Ford. Llevamos años comprando carros con Dino y ahora con Jose y siempre es una experiencia positiva!! More

Outstanding Performance I Meant Jeff My Service Man, Who Was Very Kind Knowledgeable and Helpful. Explained Everything and Directed Me To The Waiting Lounge, Which Was a Pl I Meant Jeff My Service Man, Who Was Very Kind Knowledgeable and Helpful. Explained Everything and Directed Me To The Waiting Lounge, Which Was a Pleasant Experience. More