Ferman Ford

Good outcome Call center to schedule sucks. Service providers were great to work with to fix the screwed up schedule thru the call center. Recall service was done Call center to schedule sucks. Service providers were great to work with to fix the screwed up schedule thru the call center. Recall service was done quicker than the estimated time. More

Great service Everyone was friendly, also a free shuttle when dropping off a car is very convenient. The car was also finished in a very timely manner even though i Everyone was friendly, also a free shuttle when dropping off a car is very convenient. The car was also finished in a very timely manner even though it was during the holidays. More

Awesome experience!! Awesome customer service. William is great. Would recommend this location for service. They made sure I was satisfied with my service, and went above Awesome customer service. William is great. Would recommend this location for service. They made sure I was satisfied with my service, and went above and beyond. More

Killer deals at ferman Great deal and excellent service.. second purchase in 2 years! Never had a problem. Easy financing. Knowledgeable salesman! Good trade offers.. Dealer Great deal and excellent service.. second purchase in 2 years! Never had a problem. Easy financing. Knowledgeable salesman! Good trade offers.. Dealer has a clean showroom and waiting area. More

Thank you Ferman Ford Meghan, Eric, Randy and Ron we great to deal with. Thanks again. And thank you for to Ford ball cap. Thanks again and Happy New Year. Meghan, Eric, Randy and Ron we great to deal with. Thanks again. And thank you for to Ford ball cap. Thanks again and Happy New Year. More

Excellent experience This was my 2nd vehicle and again had excellent service. The sales team I worked with were friendly and professional in every aspect in assisting wit This was my 2nd vehicle and again had excellent service. The sales team I worked with were friendly and professional in every aspect in assisting with the car I specifically came in to get. They met my pricing needs to stay within my budget without pressure to spend more. Would recommend to others looking for a vehicle. More

William is great , he is thorough in explaining everything, follows up and always tries to make sure I get a loaner when needed. I would definitely recommend him as a , he is thorough in explaining everything, follows up and always tries to make sure I get a loaner when needed. I would definitely recommend him as a service advisor. More

Pleasant, helpful experience. Our salesperson helped us find the vehicle we wanted. There was no pressure to sell us features we did not request. Staff was pleasant and respectful Our salesperson helped us find the vehicle we wanted. There was no pressure to sell us features we did not request. Staff was pleasant and respectful of our time. More

Did all the work for me I ordered floor mats and a rear mat for my new car. I went to the dealer expecting to pick them up and put them in myself. When I got there, I was dir I ordered floor mats and a rear mat for my new car. I went to the dealer expecting to pick them up and put them in myself. When I got there, I was directed to the customer service center where they went and brought my car back, opened and put them in for me. They did t have to, but they did. Nice touch. Unfortunately, I forget who it was. The. Demetrios was very helpful getting a tiny but noticeable chip repaired. More

Excellent service Very friendly, knowledgeable, Work done in a timely manner, Good pricing on repairs, great people to deal with. Will be backand will recommend to ot Very friendly, knowledgeable, Work done in a timely manner, Good pricing on repairs, great people to deal with. Will be backand will recommend to others. More