Ferman Ford

New car Megan was very helpful in finding the price and car that I was looking for. She understood my situation and worked with me. I would go back to her ag Megan was very helpful in finding the price and car that I was looking for. She understood my situation and worked with me. I would go back to her again. More

Phenomenal experience! 2016 Ford Fusion The whole process was fast and simple. Jose Molina, Ron and Nabil were all honest and considerate. No BS! Thank you for the exceptional service! The whole process was fast and simple. Jose Molina, Ron and Nabil were all honest and considerate. No BS! Thank you for the exceptional service! More

No pressure atmosphere From the salesman to finance manager and owner. I never felt any pressure from Tom Sfero or anyone else from that dealership. I would definitely recom From the salesman to finance manager and owner. I never felt any pressure from Tom Sfero or anyone else from that dealership. I would definitely recommend Ferman Ford To my friends. More

Service Very attentive and professional. The service department took good care of me as soon i arrived to the facility. They provide me with a rental vehicle Very attentive and professional. The service department took good care of me as soon i arrived to the facility. They provide me with a rental vehicle and that help me a lot. Tx for the good service. More

Excellent Customer Service Even though no appointments were available, the Ferman staff worked my car in when the power window wouldn't close. They always seem to find a way to Even though no appointments were available, the Ferman staff worked my car in when the power window wouldn't close. They always seem to find a way to get my car in for repair when there is an "emergency". More

Always great service William is very courteous and knowledgeable. Service team completes maintenance in a timely manner. Happy to see they are honest on work that actually William is very courteous and knowledgeable. Service team completes maintenance in a timely manner. Happy to see they are honest on work that actually needs to be done. More

Actual customer service After purchasing a roach infested 2018 car I took it to William explaining the issue he made the team clean it out properly and my car came back in gr After purchasing a roach infested 2018 car I took it to William explaining the issue he made the team clean it out properly and my car came back in great shape I really appreciated. More

Patient and Knowledgeable This dealership was not in your face. They provided all of he information I was looking for. They let me make a decision based on my needs without pre This dealership was not in your face. They provided all of he information I was looking for. They let me make a decision based on my needs without pressuring me into anything!!! More

What great experience! Demetrios is amazing! Treated me with respect and honored my requests, Great reflection of Ferman and Ford in general, these are the type of people Demetrios is amazing! Treated me with respect and honored my requests, Great reflection of Ferman and Ford in general, these are the type of people that make a company successful. More

Superior Service Most of us have witnessed good service, great service and poor service. As consumers we know what kind of service we're receiving. I'm always happy t Most of us have witnessed good service, great service and poor service. As consumers we know what kind of service we're receiving. I'm always happy to recognize a company or a person when they truly give Superior Service. It's hard to find good customer service these days so my experience at Ferman Ford this past week was a delight from beginning to end of the highest quality possible. I give 100% credit to my service mgr, Jeff Vuncannon, who's detail to service his communication skills his friendliness, and follow through are the best I have ever had at any service center. He is top notch. More