Ferman Ford

Exceptional Service to an Out-of-Town Buyer The car buying process is stressful. Seeking opportunities outside of your hometown, makes it even more stressful. The associates at Furman Mazda went The car buying process is stressful. Seeking opportunities outside of your hometown, makes it even more stressful. The associates at Furman Mazda went above and beyond for my purchase. Specifically, Demetrois took the time to walk me through everything before I arrived to the dealer. He ensured that the car was in immaculate shape for my arrival, and even parked it right out front of the dealership. They swapped my plates from my trade in, and took care of everything I needed. I would give the overall experience a 10/10! Thank you again to Demetrios and Jeff - both absolute rockstars! More

Car purchase Much less painful than we expected. Car salesmen get a bad rap. Demetrius was superb. Knowledgeable, no pressure, answered all questions, top notch. T Much less painful than we expected. Car salesmen get a bad rap. Demetrius was superb. Knowledgeable, no pressure, answered all questions, top notch. Thank you. More

Excellent William has been my advicer has done excellent job keeping me informed on f150 problems and why it happened service was completed on a timely manner William has been my advicer has done excellent job keeping me informed on f150 problems and why it happened service was completed on a timely manner More

D Raines Had a check engine light come on only a short time after I had already had car atcFerman to repair. Took car in and my problem was fixed even before Had a check engine light come on only a short time after I had already had car atcFerman to repair. Took car in and my problem was fixed even before my scheduled appointment, at no charge. More

Great sales and fiance staff very friendly and honest Joe was extremely helpful friendly and honest and ansewered all my question. Nabil from fiance was also extremely friendly and knowledgable Both were Joe was extremely helpful friendly and honest and ansewered all my question. Nabil from fiance was also extremely friendly and knowledgable Both were very easy to talk to. i highly recomend them to anyone. Your sales and finance staff are top notch and will send friends looking for cars to them in the futures I almost did not come back to Ferman due to a past experiance with the mechanic department. They were terrible and tried to nickel and dime me for everything. More

Efficient, quality service and friendly customer service Brought my truck in for service, and even though there were no appointments available, as work in, completed it in a timly manner. William also let me Brought my truck in for service, and even though there were no appointments available, as work in, completed it in a timly manner. William also let me know what service is recommended on my next visit based on milage so I can be prepared for next time instead of sprining it on me last minute with an extra charge out of no where. More

F1 50 front end noise William in the service department did a good job keeping in touch with me. The service technician knew what the problem was right away. It was a bad w William in the service department did a good job keeping in touch with me. The service technician knew what the problem was right away. It was a bad wheel bearing, works great now! More

Airbag recall In for the airbag recall. Everyone was fantastic. I was able to catch a ride with your shuttle to and from. Work was done in less then a few hours. Ma In for the airbag recall. Everyone was fantastic. I was able to catch a ride with your shuttle to and from. Work was done in less then a few hours. May a recall as pleasant as it could be. More

Purchase new vehicle. Working with Gary over a period of six months we found exactly the right vehicle, at the right price and at the right time. Will commend him to others Working with Gary over a period of six months we found exactly the right vehicle, at the right price and at the right time. Will commend him to others without reservation, both as a sales professional- and more importantly, as being a good person. Working with Nabil, long-distance and on the day of the purchase, we successfully completed our transaction. Whether in person, being located elsewhere in the state, or even out-of-state as in this instance, he is well prepared to advance the transaction to a mutually satisfactory conclusion. As an automotive dealership, Ferman Ford is large enough to have access to good inventory and all other necessary resources, yet small enough to consistently offer personal, friendly service. Highly recommended in all regards. More

Great people, great deal. Viewed a BMW428i online. I live 160 miles from dealership and did not wish to make a useless trip. Gary said he would check car, drive it and tell if Viewed a BMW428i online. I live 160 miles from dealership and did not wish to make a useless trip. Gary said he would check car, drive it and tell if it was worth the trip. He did as promised and I made the trip to the dealership. The car was as Gary described and we struck a deal. Very pleased with the car. More