Ferman Ford

Nice Experience Recall on airbag. Timely and enjoyable shuttle ride both ways. Service Writer, William, took excellent care of me. A very friendly, positive experienc Recall on airbag. Timely and enjoyable shuttle ride both ways. Service Writer, William, took excellent care of me. A very friendly, positive experience at all levels. More

Ferman Ford—Extraordinary service The staff at Ferman Ford were so kind and helpful. Brian (Onofrio?)) He answered all our questions after our accident and kept us updated on the progr The staff at Ferman Ford were so kind and helpful. Brian (Onofrio?)) He answered all our questions after our accident and kept us updated on the progress of repairs. Brian was polite, cheerful and genuinely sincere when we talked. Thanks Ferman Ford for having such a courteous staff. More

Excellent Experience! This dealership had great customer service, they were all very friendly, there was no hard sell, and they had yummy free soda, coffee and popcorn This dealership had great customer service, they were all very friendly, there was no hard sell, and they had yummy free soda, coffee and popcorn More

New Car Bought a new Ford Explorer and Mr. Demetrios was very helpful. Honest, smooth, and easy transaction. I loved the great service I got with my new car Bought a new Ford Explorer and Mr. Demetrios was very helpful. Honest, smooth, and easy transaction. I loved the great service I got with my new car More

Awesome Dealership...great experience with recent purchase. Went to the dealership on Friday for a service to my Mustang, and while I was there decided to look at the new Mustangs. It was a little before their Went to the dealership on Friday for a service to my Mustang, and while I was there decided to look at the new Mustangs. It was a little before their opening hours but the doors were unlocked and I immediately was greeted by Demetrios who was very pleasant and eager to help. The whole process was so incredibly fast, I was out the door with a new car in like and hour and 1/2. I have to say that this experience with Demetrios was probably one of my most pleasant car dealership experiences ever. There was another gentleman that was also helpful and very friendly, unfortunately I do not recall his name but I believe it was the manager. Great group of people, I’m pretty picky and very leery of gimmicks and BS...there was no fast talking here, it was clear, accurate and on target. I have been working with this dealership through my last two purchases and I will most definitely go back and highly recommend them! More

Very very happy from beginning to end of our experience!!!!! Everyone so helpful, knowledgeable, personable, and all around wonderful to work with!! Great experience that we brag about all the time!!!!! Will alw Everyone so helpful, knowledgeable, personable, and all around wonderful to work with!! Great experience that we brag about all the time!!!!! Will always tell everyone!! More

Collison Center I was nervous at first but Brian and his team treated my car as if it was their own. They kept me updated throughout the whole progress. Thank you. Yo I was nervous at first but Brian and his team treated my car as if it was their own. They kept me updated throughout the whole progress. Thank you. You guys Rock! More

No Hassle Was a simple call, set up an appointment, make it to the dealership and the wait wasn’t long at all! Thank you Jeff for all your help!!! Was a simple call, set up an appointment, make it to the dealership and the wait wasn’t long at all! Thank you Jeff for all your help!!! More

Friendly and fast service Ferman was recommended by USAA, they called me within 30 minutes of the paperwork getting to them. My appointment for the estimate was made for the ne Ferman was recommended by USAA, they called me within 30 minutes of the paperwork getting to them. My appointment for the estimate was made for the next day. I was able to schedule the repair for the following week and my car was perfect and complete within 4 days. Brian was the person in the body shop that helped me and he was so friendly. Best experience I’ve ever had! More

Service I conveniently made my appointment on line .They called to confirm.for 0730. The service staff arrived at 0800. The waiting lounge was nice and cl I conveniently made my appointment on line .They called to confirm.for 0730. The service staff arrived at 0800. The waiting lounge was nice and clean. I like that they sent me a text message to tell me my car was ready. I like paying at the service mans desk instead of at the cashier. More