Ferman Ford

Great experience Joe was great and really helped us find a great truck!!! We came to the dealership late and ended up buying the truck. He waited until 9:00pm until o Joe was great and really helped us find a great truck!!! We came to the dealership late and ended up buying the truck. He waited until 9:00pm until our paperwork was completed. He did not have to wait. He did not have to wait but we appreciate!!! Everyone was very knowledgeable and a very friendly staff. Terrific experience!!! We will be back. More

wonderful ,friendly, helpful and very professtional William Pannier without a doubt has been an exceptional person to work with. His friendly hands-on interface with my needs was exceptional and amazing William Pannier without a doubt has been an exceptional person to work with. His friendly hands-on interface with my needs was exceptional and amazing. More

Convenience Ferman Ford was open on Saturday and able to perform the airbag recall as well as normal maintenance. Ferman also provided a courtesy ride home, very Ferman Ford was open on Saturday and able to perform the airbag recall as well as normal maintenance. Ferman also provided a courtesy ride home, very convenient More

The Best Great customer service totally the best made me feel at home . Great price nothing like I don’t think anyone else can top them. They all made a grea Great customer service totally the best made me feel at home . Great price nothing like I don’t think anyone else can top them. They all made a great team. More

Great service Megan did a great job, my truck was ready when I got to the dealership all detailed and looked perfect she went over all the details of the truck and Megan did a great job, my truck was ready when I got to the dealership all detailed and looked perfect she went over all the details of the truck and explained all the features. More

Great First Service Will continue to service my certified 2017 Escape at Ferman Countryside. Great customer service, communication, and time frame. Convenient weekend s Will continue to service my certified 2017 Escape at Ferman Countryside. Great customer service, communication, and time frame. Convenient weekend service from home and weekday from work. More

No pressure! Demitri was great. No BS. Was real. No sales gimmicks. Just a real guy. Came in for service with no intention of upgrading. Just asked to see new ‘19s Demitri was great. No BS. Was real. No sales gimmicks. Just a real guy. Came in for service with no intention of upgrading. Just asked to see new ‘19s and demitirios helped with great intentions. Good work More

Repair Was very satisfied with my repair and Brian was very helpful. Was done very quickly, I really appreciated it. Very nice place to take your car for col Was very satisfied with my repair and Brian was very helpful. Was done very quickly, I really appreciated it. Very nice place to take your car for collision repair. More

Take me for a ride The service department at Ferman Ford is very convenient for me. I am able to set an appointment online in the evening after I get home from work. Dro The service department at Ferman Ford is very convenient for me. I am able to set an appointment online in the evening after I get home from work. Dropping off my car is easy because the complimentary ride service gets me back home while my car is being worked on and I didn't have to wait very long when my car was finished for them to take me for a ride back to the service department. More

Excellent Great customer service and pleasant experience! Offered me loaner car when service was running long. Helped with 2 kids when switching cars. Quick to Great customer service and pleasant experience! Offered me loaner car when service was running long. Helped with 2 kids when switching cars. Quick to return phone calls. More