Ferman Ford

Always Prompt, Fast, Friendly Service. From the I pull away to the time I leave, Everyone is always very Professional, courteous, and friendly. Service is always performed on time and the From the I pull away to the time I leave, Everyone is always very Professional, courteous, and friendly. Service is always performed on time and there are no surprises. The staff always keep me informed through text on the status of my service and completion time. . More

Oil change and tire rotation 12 k miles Thx much for your customer service See u next year Hope you all have a wonderful new year For my next oil change in a few months Thx much for your customer service See u next year Hope you all have a wonderful new year For my next oil change in a few months More

Timely, kept me feeling like I was important The staff at Ferman worked diligently with my credit, they got me a better car of the same make and model that I wanted With much less miles and a new The staff at Ferman worked diligently with my credit, they got me a better car of the same make and model that I wanted With much less miles and a newer year. I am so happy with this car, that I will be buying more from this dealership and recommending others to do the same. More

Battery Was treated well. When I had a concern it was answered.was also Kate in the day but they told me it would be 5:00 and it was 5:15 when I left. Was treated well. When I had a concern it was answered.was also Kate in the day but they told me it would be 5:00 and it was 5:15 when I left. More

Schedule service online I liked I could schedule online appointments and services and see price and get a text on who I would be working with. Friendly group of people. I al I liked I could schedule online appointments and services and see price and get a text on who I would be working with. Friendly group of people. I also liked being able to get the estimate online after they look over the car and approve only what I choose if suggested services. More

30K Miles Service Excellent customer service. Cameron is a pleasure to work with. He takes his time and always goes the extra mile to make sure I am completely satisfie Excellent customer service. Cameron is a pleasure to work with. He takes his time and always goes the extra mile to make sure I am completely satisfied. Highly recommend! More

Friendly and accommodating Everyone was compassionate and wanted to do what they could to make sure we were taken care of during the sale of our vehicle and during the service t Everyone was compassionate and wanted to do what they could to make sure we were taken care of during the sale of our vehicle and during the service time. More

Problem eventually solved Although this service took much longer than expected, an addional problem was discovered during servicing. The mechanic tried multiple approaches to s Although this service took much longer than expected, an addional problem was discovered during servicing. The mechanic tried multiple approaches to solve this problem eventually getting it solved and repairing my car to my satisfaction. Ferman Ford provided me a loaner and kept me advised throughout the process and was more than fair when I picked up the car. More

great service department service was great and quick.They were very friendly and professional. I would gladly recommend them to anyone i know. Mu kids and i all bought vehicle service was great and quick.They were very friendly and professional. I would gladly recommend them to anyone i know. Mu kids and i all bought vehicles from your dealership. More