Ferman Ford

Great service Always have a great experience when I bring my vehicle in for service. The staff members are very professional and helpful. Answered all my questions Always have a great experience when I bring my vehicle in for service. The staff members are very professional and helpful. Answered all my questions and took great care of my vehicle. More

No problems Easy drop off, staff very helpful, and easy pick up. The type of maintenance service was explained ahead of time. Feel comfortable knowing the work wa Easy drop off, staff very helpful, and easy pick up. The type of maintenance service was explained ahead of time. Feel comfortable knowing the work was done professionally. More

Tom Sfero made my year when he found the perfect Transit 250 work van. As a formal business owner himself, he understands the necessity to take care of his customers whom happen to be mostly small business 250 work van. As a formal business owner himself, he understands the necessity to take care of his customers whom happen to be mostly small business owners. He made me the best possible deal I felt I could have made right in the time I needed it! I highly recommend Tom To anyone looking for a commercial vehicle. He has earned my business for as long as he works over there. Thanks Tom!! Shelton Radebaugh Lloyds of Shelton Auto Glass More

Finance dept is horrible. The only reason I bought a car from you was that you had the model I wanted. I came in preapproved only to be pressured to finance through Ferman and The only reason I bought a car from you was that you had the model I wanted. I came in preapproved only to be pressured to finance through Ferman and buy the top of the line warranty. I was never given options of a lesser warranty until I was declining during signing. I do not feel like you tried to harvest a relationship with me. Only to get as much money as possible from me as possible. I will not recommend your dealership. Michael is the only saving grace for me not to walk out on the deal. It could have been an exceptional experience if the finance guys would have left well enough alone. I feel you used deceptive practices on the price of the car at 20k. Only if I used your financing its 20k. If I used my own its 21k. You should advertise the correct price and if i used your financing, it should then drop to 19k. Not raise up to 21k. That would be at least honest advertising. I found you on auto trader. And nowhere does it say I needed to finance through you to get that price. And when I entertained the idea of using your financing, you came to me with a payment difference of only $18 a month. You didnt even try to come in with a better option for us. It's all in all a horrible sales technique. The sheet of paper with different monthly payments is antiquated and insulting. It is 2020 not 1985. I'm being honest in hope you dont put others through this less than exceptional experience we had. I'm not even going to go into the down payment fiasco. I'm paying it only because I like the car. Otherwise I would have dropped it off today in your parking lot. Last but not least the detail of the car was less than stellar. I'll get it professionally done this weekend. More

As always William took excellent care of us. William is always nice and on top of things. It was great to be able to talk to Kenny too. Over the years he has been very honest and polite through William is always nice and on top of things. It was great to be able to talk to Kenny too. Over the years he has been very honest and polite through every step. Glad to have an awesome team to work with. More

New vehicle purchase. I can’t say enough good things about this dealership! Both Tom Sfero and Jeff Voorheis went above and beyond our expectations and had a very pleasant I can’t say enough good things about this dealership! Both Tom Sfero and Jeff Voorheis went above and beyond our expectations and had a very pleasant experience. I would highly recommend anyone in the market for a new Ford vehicle to definitely stop and see them. More

Amazing experience Demetrios and Rob took amazing care of me and treated me not only like family, but they were actually motivated to make a sale and get me into the car Demetrios and Rob took amazing care of me and treated me not only like family, but they were actually motivated to make a sale and get me into the car I was looking for. While all of the other dealerships spit in my face at my offers for less equipped cars, Rob took the time to go through the car and the incentives with me to figure out where we could land where we were both happy. There was no pressure, and it was an environment you can be happy and laugh in as you’re buying your next car. More

Overall excellent service, just needs more communication on Oil pressure and general maintenance was worked on. Service just took longer than excepted, but very happy with Ferman Ford, as well as the courtier d Oil pressure and general maintenance was worked on. Service just took longer than excepted, but very happy with Ferman Ford, as well as the courtier driver and valet More