Ferman Ford

Best dealership. They acknowledge when they do something wrong and try to fix the problem. They try to fully satisfy the customer and give them best customer service possible wrong and try to fix the problem. They try to fully satisfy the customer and give them best customer service possible More

Great guys, helpful, efficient, knowledgeable, and professional. Highly recommend them. From the sales to the service department, they are dedicated to customer service and delivering a 5 star experie professional. Highly recommend them. From the sales to the service department, they are dedicated to customer service and delivering a 5 star experience. Dealt with William in service and he made the experience fast and easy. Will definitely be going back to ferman for genuine ford parts. More

Nice people good prices. Don’t know why I have to use 25 words. Be happy I rated. So I’m guessing in the future I will not be doing any more surveys. Thank You. words. Be happy I rated. So I’m guessing in the future I will not be doing any more surveys. Thank You. More

Your service dept had my car all day last week. They did not put air in my tires after rotating them. They were each 5 lbs under. I stopped at the Ford dealer in Pasco as I was picking up my grandson to tak not put air in my tires after rotating them. They were each 5 lbs under. I stopped at the Ford dealer in Pasco as I was picking up my grandson to take him to school. Was very scary experience. And there not able to get part for my car for heating and cooling system, this is a brand new Ford 2020. I paid cash. Really not pleased with Ford right now. Also having trouble with the locks. The drivers door was locked all others were unlocked the man that helped me at Ford dealer in Pasco found that issue when he went to get in my car to put air in the tires.... Not very pleased at the moment More

Had vehicle 3 weeks. Still waiting for parts to repeat the repair, and hopefully permanently. I hope the 3rd time it the charm. 2017 explorer sport roof racks. Google it. the repair, and hopefully permanently. I hope the 3rd time it the charm. 2017 explorer sport roof racks. Google it. More

Dave was great! Car was serviced quickly . Dave called Dave was great! Car was serviced quickly . Dave called when it was ready and even checked with service team on questions I had. I would definitely r Dave was great! Car was serviced quickly . Dave called when it was ready and even checked with service team on questions I had. I would definitely recommend. More

Your sales man is awesome and a good guy but my experience with your service department is the worst I've ever experienced. They are children that don't care about there customer. experience with your service department is the worst I've ever experienced. They are children that don't care about there customer. More

The dealership was very clean, well organized, and very accessible. Our salesman was Jose, he was easy to work with, very knowledgeable and helpful.The gentleman in the financial area was also very easy to accessible. Our salesman was Jose, he was easy to work with, very knowledgeable and helpful.The gentleman in the financial area was also very easy to work with and helped us get a great deal. Overall 5 stars! More

Brian was Awesome as well as the Man who did the finance papers.Thank you all very much !!!I would recommend Brian as well as the dealership. papers.Thank you all very much !!!I would recommend Brian as well as the dealership. More

I had a great experience.It was a very quick and peaceful service. Top tier customer service and work definitely recommend going if you have a problem with your car. service. Top tier customer service and work definitely recommend going if you have a problem with your car. More