Ferman Ford
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,951 reviews
Recently moved to the area and have been to Ferman Ford for 2 servicing now. Both times I’ve worked with William and he was excellent. He’s knowledgeable, friendly and caring. He kept me updated on what wa for 2 servicing now. Both times I’ve worked with William and he was excellent. He’s knowledgeable, friendly and caring. He kept me updated on what was going on with the car and was sure to get my car done in a timely manner. I originally read a couple negative reviews about the place but didn’t experience anything of what they said. I will continue to return and hope to continue to deal with William! More
Great service great job. Cameron is the best service writer you can find for sure. Excellent customer service. You’d be dumb to go anywhere else. writer you can find for sure. Excellent customer service. You’d be dumb to go anywhere else. More
Service adviser was great but you had car for 9 hours . I had an appointment in morning but didn’t get car back until almost 4. Work shouldn’t have taken that long . had an appointment in morning but didn’t get car back until almost 4. Work shouldn’t have taken that long . More
We love our truck but your salesmen need to work with one customer at a time. Our salesman was working with us and other people at the same time. We did not know what was going on at times. When we went to s customer at a time. Our salesman was working with us and other people at the same time. We did not know what was going on at times. When we went to sign the final papers no one went over them with us, we was told to sign here and here. We did not know our monthly payments was until after the papers was signed. We told them that we need the payments around $300.00 a monthly here we are paying $454.00 and change a month. We feel that our salesmen need more training in communication with their customers. We was told my your finance department that if we went somewhere else it would not look good on our credit score. They did not want to work with the credit union that we wanted to use. More
Exceptional customer service. I completed the online appointment incorrectly and it was not an issue with time. Someone was available for questions at all times. appointment incorrectly and it was not an issue with time. Someone was available for questions at all times. More
Quick, friendly, competitively priced service! William is the best. Low pressure, quality work. I have always been happy with work they have done on my Escape. the best. Low pressure, quality work. I have always been happy with work they have done on my Escape. More
David in service takes great care of my service concerns on every visit! I need to return when I can to have the rear lift module replaced. David has followed up with me a few times to make sure I get back on every visit! I need to return when I can to have the rear lift module replaced. David has followed up with me a few times to make sure I get back for completion. More
Great service! Anthony and the silver team took care of everything . I was in and out in an hour. We will continue to have our Escape serviced at Ferman. everything . I was in and out in an hour. We will continue to have our Escape serviced at Ferman. More
Very efficient. Very clean. Extremely friendly staff and easy to work with. The waiting room is pleasant and they have the best fresh coffee. 5 stars for sure easy to work with. The waiting room is pleasant and they have the best fresh coffee. 5 stars for sure More
Dominick was very professional and so easy to work with! Very pleased with the purchase and his help! He had all the paperwork prepared for signature at pick up and made the process super efficient as my sm Very pleased with the purchase and his help! He had all the paperwork prepared for signature at pick up and made the process super efficient as my small children were with me during the process. Thanks for all of your help! More