Ferman Ford

William was awesome. Great at communicating and keeping me updated on what was going on with my car. Get this guy a raise. Only issue was that it took forever to get my car fixed. Took about a week or me updated on what was going on with my car. Get this guy a raise. Only issue was that it took forever to get my car fixed. Took about a week or two to get the part shipped in to fix my car. More

John McVay was very helpful when I arrived at the dealership he walked out the door and asked me if he could help me and I said I am looking at that 2019 F3 50 he said let me go and get the keys so w dealership he walked out the door and asked me if he could help me and I said I am looking at that 2019 F3 50 he said let me go and get the keys so with that we took it for a ride and I liked it so we came back to the dealership and we tried work on figures out between both vehicles mine and your vehicle in it at the dealership we couldn’t come to a agreement he told me we would need a cosigner so I said well I will let you know with that my wife became a call buyer for the vehicle and when we got back to the dealership I said to John we need to do something with the prices and he came out and he showed me what they did they gave me substantial money for mine and the vehicle that I was purchasing it was a little bit easier to purchase and Alex was the salesman that delivered the vehicle to me which was very helpful and different things on the vehicle but both Alex and John both deserve substantial creditFor the service that Furman Ford dealer gave me More

Fantastic salesman, very easy to work with! I don't know why I need twenty five words though, seems a bit extreme just to leave a review. why I need twenty five words though, seems a bit extreme just to leave a review. More

I needed to have a electrical problem checked. Wasn't sure If I had gotten a defective battery or if there was an alternator system issue. Service advisor was SO responsive. Vehicle was checked quickly a sure If I had gotten a defective battery or if there was an alternator system issue. Service advisor was SO responsive. Vehicle was checked quickly and determined I had a defective new battery and that took care of it. I honestly dreaded taking my car to the dealer but the extended warranty required a dealer evaluation and my trepidation of getting jacked around ( past experience with dealers) was not realized. Well done. More

Brian was extremely helpful keeping in touch with me while knowing I was so far away from the dealership. His communication strength led me to make a 4 hour drive for my dream Car. while knowing I was so far away from the dealership. His communication strength led me to make a 4 hour drive for my dream Car. More

Very thorough and knowledgeable. I can always rely on the great service there. I plan to drive my Escape to over 100,000 miles, and know that Ferman will help make it possible. great service there. I plan to drive my Escape to over 100,000 miles, and know that Ferman will help make it possible. More

William Pannier in service was relentless. He went out of his way to make sure that my problem was fixed. I am very grateful to him and very satisfied with my Ferman experience. I didn't just gain a dealersh his way to make sure that my problem was fixed. I am very grateful to him and very satisfied with my Ferman experience. I didn't just gain a dealership, I gained a friend. More

The process was long due to back order parts but John T kept me informed all along the way how the progress was going via text n email kept me informed all along the way how the progress was going via text n email More