Ferman Ford
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I needed to have a electrical problem checked. Wasn't sure If I had gotten a defective battery or if there was an alternator system issue. Service advisor was SO responsive. Vehicle was checked quickly a sure If I had gotten a defective battery or if there was an alternator system issue. Service advisor was SO responsive. Vehicle was checked quickly and determined I had a defective new battery and that took care of it. I honestly dreaded taking my car to the dealer but the extended warranty required a dealer evaluation and my trepidation of getting jacked around ( past experience with dealers) was not realized. Well done. More
Brian was extremely helpful keeping in touch with me while knowing I was so far away from the dealership. His communication strength led me to make a 4 hour drive for my dream Car. while knowing I was so far away from the dealership. His communication strength led me to make a 4 hour drive for my dream Car. More
Very thorough and knowledgeable. I can always rely on the great service there. I plan to drive my Escape to over 100,000 miles, and know that Ferman will help make it possible. great service there. I plan to drive my Escape to over 100,000 miles, and know that Ferman will help make it possible. More
William Pannier in service was relentless. He went out of his way to make sure that my problem was fixed. I am very grateful to him and very satisfied with my Ferman experience. I didn't just gain a dealersh his way to make sure that my problem was fixed. I am very grateful to him and very satisfied with my Ferman experience. I didn't just gain a dealership, I gained a friend. More
Great experience buying the the new Ford Bronco sport our sales guy soteer L was so awesome! I would recommend buying from him he took time to explain everything which made the experience that much better... sales guy soteer L was so awesome! I would recommend buying from him he took time to explain everything which made the experience that much better.... More
Our daughter recommended Ferman Ford and she was right. The management and sales representative were very knowledgeable about the truck and I felt comfortable that I was being treated fairly. The management and sales representative were very knowledgeable about the truck and I felt comfortable that I was being treated fairly. More
This will be the fourth time we have taken this truck back for the same issue. I am extremely unhappy. They tell us it's fixed and within a day it starts doing the same thing. All service lights are ligh back for the same issue. I am extremely unhappy. They tell us it's fixed and within a day it starts doing the same thing. All service lights are lighting up. More
William is always super friendly, respectful and compassionate anytime I be needed to bring my car in for service. He goes above and beyond in communication and prioritizing customers needs. Excepti compassionate anytime I be needed to bring my car in for service. He goes above and beyond in communication and prioritizing customers needs. Exceptional customer service !!! Susanne M. More
Rob provided great service. I appreciate the use of Lyft so I get a quick ride home and back with no waiting around. All good! I also appreciate the follow up call to make sure everything was fine and I had so I get a quick ride home and back with no waiting around. All good! I also appreciate the follow up call to make sure everything was fine and I had no questions. More