Ferman Ford
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We had the back of our BMW repaired as we had a hit and run experience after having dinner out. Thanks for leaving no notes after crashing into our car. Ugh. Anyway the repair was excellent and you cannot run experience after having dinner out. Thanks for leaving no notes after crashing into our car. Ugh. Anyway the repair was excellent and you cannot tell anything ever happened. Service was incredible and everyone did all they could to help us through this awful time More
Chris was an amazing salesman! He went our of his way to make sure I got the car and deal that I wanted. Finance was efficient and all were super friendly! make sure I got the car and deal that I wanted. Finance was efficient and all were super friendly! More
I just bought a certfied pre-owned 2018 chevy silverado in April 2021 with 70,000 miles. The transmission blew while I was in Ft.Myers, a 3 year old certified vehicle, I would rate the customer service ex in April 2021 with 70,000 miles. The transmission blew while I was in Ft.Myers, a 3 year old certified vehicle, I would rate the customer service except that I can not because it was non-existent! I was transferred everywhere but to a manager which I had requested as this was an emergency to check in what was included if anything my warranty. I did speak with a manager finally- Rob and he said a service manager would call me back which never happened. No call backs, just over and over again told managers and the specific people I was asking for were busy with other clients. I am now looking at a $6,000 repair for a 3 year old truck with no concern or care from the dealership or individuals that sold me the truck! Never purchase a vehicle from Ferman Ford More
Fantastic experience! All very professional, fast and courteous! Ran into Eric as he was getting ready to leave, asked a few questions and he ended up staying, helping find the truck, work up the deal an courteous! Ran into Eric as he was getting ready to leave, asked a few questions and he ended up staying, helping find the truck, work up the deal and we closed it the following morning! More
This is the 1st time today that I've been back to ferman after having a bad experience with them a few times. I just want Mr. Wheeler the service manager to know, Ron Guinn my service adviser today made t after having a bad experience with them a few times. I just want Mr. Wheeler the service manager to know, Ron Guinn my service adviser today made things right he just listened it he just listened didn't make excuses so I so I will be back I guess as long as I deal with Ron. More
Ford is a Great place to get my service done , friendly and very helpful. Needed extra work and set up an appointment for early the next day. and very helpful. Needed extra work and set up an appointment for early the next day. More
William in the service department is an excellent employee. He goes above and beyond to help me out with any issues. Maybe you should give him a raise or bonus. employee. He goes above and beyond to help me out with any issues. Maybe you should give him a raise or bonus. More
Very precessional and helpful! The customer service was very good. I would say I will not take my car on a Saturday again seems to be running a understaffed crew on that day!!! very good. I would say I will not take my car on a Saturday again seems to be running a understaffed crew on that day!!! More
They were honest, fair and treated us like humans, thanks a lot to the team . As a team they made buying this car easy…I would recommend a lot to the team . As a team they made buying this car easy…I would recommend More