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Ferman Ford
Clearwater, FL
4,963 Reviews
Ferman Ford is more than just new and used sales, parts, and service. Our team, housed in Clearwater, is proud to serve drivers from Tampa, Palm Harbor, Dunedin and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,963 reviews
August 12, 2023
The workmanship is horrible. I had a 2022 Ford Maverick. It’s a first year model so it has quite a few known issues. The biggest issue I had with the Maverick was the battery wi I had a 2022 Ford Maverick. It’s a first year model so it has quite a few known issues. The biggest issue I had with the Maverick was the battery wire harness. It took them a month to replace. They received the part in less than a week but it took them another 3 weeks to fit me in their schedule. The communication was horrible the only way I would “receive” an answer was if i physically went there. I also had a “Rear Seatbelt Monitor fault” message. I bought it in for repair. Well 3-3 days later they said it was fixed and i literally drove out of the parking lot and message came back on. They had my car for another two days to fix the problem When I received my car back from the rear fault message, I noticed a scratch on the door. They had the car for another 2-3 days to repair the scratch. After they repaired the door, whatever they used to get out the scratch also got on the window. So I had to bring the car back up there to remove the spot on the window. The service manager Will was very nice and easy to work with and apologized for the issues and inconvenience, the workman in the shop is horrible. I had s few more issues with car so I decided to trade in the Maverick. I really liked the car but I need Ford to work out the kinks first. More
by LRG
Verified Customer
August 12, 2023
The service department is great. Very helpful and all costs were described upfront. No surprises. Highly recommend. Very helpful and all costs were described upfront. No surprises. Highly recommend. More
by elfleinfc
Employees Worked With
August 12, 2023
Great experience, will return ! !! William did everything he said on the schedule that he had given me at time of drop-off. !! William did everything he said on the schedule that he had given me at time of drop-off. More
by rtipto5
Employees Worked With
Other Employees :
Frank Savranakis, Scott Walls
August 11, 2023
Leo absolutely knocked it out of the park! Awesome customer service and knowledge! Love my truck! Awesome customer service and knowledge! Love my truck! More
by chaddconkle
August 10, 2023
Super clean! Very responsive, fast once i was there (30 min process) extremely understanding and working with my needs. Only place I would go after a bad experien Very responsive, fast once i was there (30 min process) extremely understanding and working with my needs. Only place I would go after a bad experience at a different dealer. More
by wakewlder9
August 10, 2023
Great experience from start to finish. I always feel like I’m in good hands at Ferman. Thank you! I always feel like I’m in good hands at Ferman. Thank you! More
by ERICALANE331
Employees Worked With
August 10, 2023
If you try to get a hold of anyone in service nine times out of 10 they never call you back out of 10 they never call you back More
by rl.chapman
Employees Worked With
Other Employees :
Jeff Vuncannon, Victoria Marshall, Alissa Audet, David Costello
August 10, 2023
Great service! ! Matt was awesome with great service and communication. Really paid attention to concerns and took care of things. ! Matt was awesome with great service and communication. Really paid attention to concerns and took care of things. More
by trockfield
Employees Worked With
Matt in service
