Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

15000 maintenance Effortless got. Ride home with Cher very friendly and was notified immediately upon completion of repairs we were given the option to be picked up how Effortless got. Ride home with Cher very friendly and was notified immediately upon completion of repairs we were given the option to be picked up however my wife and I were running errands and were in the neighborhood so we picked up our Jeep and weee in our way More

300 brake module replacement. I appreciate the pronto service Mr. Jamie has provide me. He took care of the warranty and have the car fixed. Thanks so much for his service. Happy H I appreciate the pronto service Mr. Jamie has provide me. He took care of the warranty and have the car fixed. Thanks so much for his service. Happy Holidays! More

New to area - need reliable Jeep service Service area had a functional set up. Was directed to service contact immediately. Explained my service concerns. Waited in pleasant accommodating cus Service area had a functional set up. Was directed to service contact immediately. Explained my service concerns. Waited in pleasant accommodating customer area for status text. Everything was addressed, but w do need to return for a safety sensor to be installed. At that time, I would like all safety features inspected. More

Excelente service Fast and friendly, much needed these days. My vehicle had low tire pressure indicators on, I forgot to mention it, but I needed not to, they took ca Fast and friendly, much needed these days. My vehicle had low tire pressure indicators on, I forgot to mention it, but I needed not to, they took care of it. The wait was pleasant, the coffee was great and attentive employees. Very clean environment. More

Always Awesome Always have amazing service! Nice Clean Clear Fast Accommodating Welcoming Positive I will continue to seek service and support in the futur Always have amazing service! Nice Clean Clear Fast Accommodating Welcoming Positive I will continue to seek service and support in the future. Thank you! Customer for 5 years now. More

Drive train repair. Good mechanical service. Excellent service from service advisor. He would respond to questions in a positive, friendly manner even though he was ver Good mechanical service. Excellent service from service advisor. He would respond to questions in a positive, friendly manner even though he was very busy. He was knowledgeable about the repair being done. If asked a question he wasn’t sure about he would go in the shop for the answer. All in all a very positive experience. More

Repair service The service dept was very professional the only issue was that they could not repair the van due to obsolete parts for a 2002 van very disappointed t The service dept was very professional the only issue was that they could not repair the van due to obsolete parts for a 2002 van very disappointed that a repair could not be done had to buy another vehicle because of it More

Worse customer service I’m still at a loss how a dealership can keep a vehicle for six months and still not diagnose the problem. The first visit we were told a bad alternat I’m still at a loss how a dealership can keep a vehicle for six months and still not diagnose the problem. The first visit we were told a bad alternator. After multiple back and forth interactions we replaced the alternator. Long behold the van cut off while driving on the way home. We were told to bring it back. The second visit left my van basking in the sun untouched for months. Because they could replicate the issues. The mileage changed two miles. We were told to pick it up again. Again the issues happened on us 19 before making it home. We were told to return the van for further diagnostics. They then wanted to replace a 1600 dollar part that we had already replaced with no guarantee it would solve our issues. We dropped our van off June of 2019. We finally gave up on them fixing any issues December 2019. Don’t waist your money with this company. Mike the manager is horrible with customer services. He’s full of excuses on why you can never get a response. This company should be ashamed. More

Booked an oil change the very last minute. Dropped it off and was texted soon after that it had been completed. Thank you for the FAST great service! and was texted soon after that it had been completed. Thank you for the FAST great service! More

Outstanding Service From being reassured by my service agent Jamie, to fixing my Jeep JK correctly the first time, I am a very satisfied customer. The repairs were also From being reassured by my service agent Jamie, to fixing my Jeep JK correctly the first time, I am a very satisfied customer. The repairs were also less than estimated...Win win! More