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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,312 Reviews

2,312 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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January 11, 2020

Everyone was very helpful! The service I needed was from a factory Problem I had to have a new spark plug ! It was only three weeks old and new! It was bad from the factory More

by judyrparker49
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Dugas, Remy Larosa
Jan 13, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 11, 2020

My warranty service was excellent. Showed up with no reservation. They got me in right away. They had it fixed within a few hours. I could not be happier. More

by Josephbartow
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Remy Larosa
Jan 13, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 11, 2020

Excellent customer relationship.From scheduling, to professionalism, two waiting area, to Service – everything is top notch. Jamie is Knowledgeable, engaging, extremely easy to work with, and just all- More

by ed.monti
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 09, 2020

Good experience Jamie is always very helpful and the only service member I schedule with! Don’t think a minimum word count s necessary to submit a survey More

by hgunterfps
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 08, 2020

Service visit this time with defined issues identified And resolved. Additionally, mileage related suggestions were defined for future action. Nothing more to did at this time More

by LARRYYOUTZ
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 03, 2020

Fast,under 1 hour, Great service, very professional, keeps you informed...Steve was very good, explained what I needed, This was a recall, got the job done ina short per More

by MHESS5165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 03, 2020

No complaints!! It was a holiday week. They kept the car for a few days but no issues. They communicated. I appreciate it. Professional. Better service department More

by btf0311
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 07, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 02, 2020

I do not recommend this dealership! very unhappy with the service! after I schedule an appointment because my company car key fob was not working, Service rep took the car in and started More

by gjergj76
Recommend Dealer
No
Employees Worked With
Jason Logue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 01, 2020

Oil change As always, the service was performed quickly and with no problems. Steve was helpful and made sure the work was completed in a timely manner. More

by Harry B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 31, 2019

Poor customer service I have been getting my car serviced there for the last three years. You took 10 days to get the parts to get my car fixed. In that time, you did not t More

by CRSYIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Kissinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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