Ferman Chrysler Jeep Dodge of New Port Richey - Service Center
New Port Richey, FL
2,312 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center
Everyone was very helpful! The service I needed was from a factory Problem I had to have a new spark plug ! It was only three weeks old and new! It was bad from the factory a factory Problem I had to have a new spark plug ! It was only three weeks old and new! It was bad from the factory More
My warranty service was excellent. Showed up with no reservation. They got me in right away. They had it fixed within a few hours. I could not be happier. reservation. They got me in right away. They had it fixed within a few hours. I could not be happier. More
Excellent customer relationship.From scheduling, to professionalism, two waiting area, to Service – everything is top notch. Jamie is Knowledgeable, engaging, extremely easy to work with, and just all- professionalism, two waiting area, to Service – everything is top notch. Jamie is Knowledgeable, engaging, extremely easy to work with, and just all-around great customer service. More
Good experience Jamie is always very helpful and the only service member I schedule with! Don’t think a minimum word count s necessary to submit a survey service member I schedule with! Don’t think a minimum word count s necessary to submit a survey More
Service visit this time with defined issues identified And resolved. Additionally, mileage related suggestions were defined for future action. Nothing more to did at this time And resolved. Additionally, mileage related suggestions were defined for future action. Nothing more to did at this time More
Fast,under 1 hour, Great service, very professional, keeps you informed...Steve was very good, explained what I needed, This was a recall, got the job done ina short per Great service, very professional, keeps you informed...Steve was very good, explained what I needed, This was a recall, got the job done ina short period of time. More
No complaints!! It was a holiday week. They kept the car for a few days but no issues. They communicated. I appreciate it. Professional. Better service department It was a holiday week. They kept the car for a few days but no issues. They communicated. I appreciate it. Professional. Better service department than the one that is closest to me. More
I do not recommend this dealership! very unhappy with the service! after I schedule an appointment because my company car key fob was not working, Service rep took the car in and started very unhappy with the service! after I schedule an appointment because my company car key fob was not working, Service rep took the car in and started the test, after few minutes they just said the fob is bad, meanwhile I explain to him that I have another spare fob doesn’t work, and he said if we don’t have that here we don’t know what’s going on with the spare fob, the Service rep was supposed to contact the fleet department and process the repair and call me to schedule but that never happened, very unhappy with you! More
Oil change As always, the service was performed quickly and with no problems. Steve was helpful and made sure the work was completed in a timely manner. As always, the service was performed quickly and with no problems. Steve was helpful and made sure the work was completed in a timely manner. More
Poor customer service I have been getting my car serviced there for the last three years. You took 10 days to get the parts to get my car fixed. In that time, you did not t I have been getting my car serviced there for the last three years. You took 10 days to get the parts to get my car fixed. In that time, you did not try to offer any other options for transportation. You knowingly were aware that the delay was your fault and my warranty wouldn’t cover it. Your initial estimate was making me liable for non approved parts by the warranty company! You caused me undue hardship, especially during the holiday season. I am in the market for a new vehicle but I would not give your dealership the business, even if you were giving away your inventory. More