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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,312 Reviews

2,312 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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January 29, 2020

Oil change OK. Rear end noise not solved. When I picked up my car, there was no tech available to take a ride with me to hear the noise. Nor was I called about the noise while I was waiting. More

by THEVANSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Suarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kissinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Training
Jan 30, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review! Please contact us to let us know how we can serve you better next time

January 28, 2020

Long waits, no updates, when you finally ask for an update they seem annoyed. Takes hours and hours longer than told and longer than anywhere else. We will no longer be taking our vehicle here. The las More

by wpspell
Recommend Dealer
No
Employees Worked With
Steve Brawer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Jan 30, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 28, 2020

Service is always professional and efficient at Ferman Chrysler Jeep Dodge Ram. Steve and Abraham always provide outstanding service and exceed all my expectations! Great job! More

by MERKLEYANN
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham
Jan 30, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 27, 2020

Dodge Dart Engine Replacement Steve Brawer is absolutely the best service person there. He was thorough in making sure we had completed all the testing required to ensure that Chry More

by leonardchrista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 27, 2020

Service and recall on my 2014 Ram From the time I checked in for my appointment with the service advisor to them taking my truck into the garage, everything was completed in a short ti More

by dwhein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 27, 2020

Jaime and Abraham along with the detail shop did a great job. That is what I have come to expect from them and they don't disappoint me! More

by tropsamg
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham
Jan 30, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 26, 2020

Always have a good experience with the service department. Everybody is always very friendly. Jamie is always great. Would recommend their service department to anyone. More

by baurc1
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 25, 2020

The facilities and people at Ferman f.c.a. Port Richey and Honda (Curlew Rd) are “top shelf”. They listened and acted with the best interest of the customer and their Company. More

by joebihl
Recommend Dealer
Yes
Employees Worked With
Xavier
Jan 27, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 24, 2020

Steve Brawer and the service team consistently perform at the highest level of quality and always strive to exceed our expectations. We highly recommend Ferman of New Port Richey service. More

by Kevin McGivern
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review Kevin!

January 21, 2020

The service advisor was very helpful and had my vehicle back in a timely manner I will continue to have my vehicle serviced at Furman. More

by jbranson74
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We look forward to serving you in the future!

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