Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Service Jason was amazing..kept me informed as to what was happening, as well as a time frame..very kind and eased my mind! Blake also took the time to explai Jason was amazing..kept me informed as to what was happening, as well as a time frame..very kind and eased my mind! Blake also took the time to explain what was done… More

Excellent I am always greeted with a hello and smile. Steve Brawer was my service rep. Always there with a big welcome and makes you feel at home. I am always greeted with a hello and smile. Steve Brawer was my service rep. Always there with a big welcome and makes you feel at home. More

Waited over 2 months for a lease vehicle to get a phone call less than 12 hours after dropping the vehicle that the car was ready. Poor service. What an inconvenience to the customer! Dana could use a clas call less than 12 hours after dropping the vehicle that the car was ready. Poor service. What an inconvenience to the customer! Dana could use a class in customer service etiquette. More

Beyond exceptional. Kept my Durango until it was completely repaired. Gave a loaner for almost 3 days due to issues. Calls and texts updates!Xavier was awesome and thoughtful completely repaired. Gave a loaner for almost 3 days due to issues. Calls and texts updates!Xavier was awesome and thoughtful More

My wife said she had never been treated with such disrespect in her life. We will never go back there for any reason. We had no idea our oil change program had expired. She was treated like a th disrespect in her life. We will never go back there for any reason. We had no idea our oil change program had expired. She was treated like a thief. More

Jason at the service department was professional and courteous and very helpful with my concerns.I definitely would bring my vehicle back here for service. courteous and very helpful with my concerns.I definitely would bring my vehicle back here for service. More

Long wait for pre paid part Service people were friendly and knowledgeable. Waiting area is convenient and comfortable. My issue was windshield wipers switch malfunctioned and w Service people were friendly and knowledgeable. Waiting area is convenient and comfortable. My issue was windshield wipers switch malfunctioned and wipers would not turn off. It took more than 3 weeks to get the controller and I was required to pay in advance. More

Scheduling & arranging for warranty work & maintain everything ( oil change, filters etc) was easy. Employees in all areas were helpful & courteous. My Jeep was done more quickly than expected. everything ( oil change, filters etc) was easy. Employees in all areas were helpful & courteous. My Jeep was done more quickly than expected. More

Mike was very helpful and patient either me to try and resolve through issue I have repeatedly half either my 2017 Pacifica. He explained what the issue could be. We took it for a extended test drive, but resolve through issue I have repeatedly half either my 2017 Pacifica. He explained what the issue could be. We took it for a extended test drive, but still could not duplicate the problem. More

Excellent service. Service advisor Jason was great and very informative service was fast and everything met my expectation I will definitely use your services again very informative service was fast and everything met my expectation I will definitely use your services again More