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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,311 Reviews

2,311 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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February 17, 2022

Great dealer for all your needs, I was in for oil change and full service. Great job David had it done on time. More

by Jat Bea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franke
Feb 18, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 16, 2022

Great sevice. never have any problems.always done on time.and inspect vehicles very good save me a few times More

by Bondoman1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franke
Feb 17, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 14, 2022

They have great customer service and are very fast and good at what they do. More

by christiangoucher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 14, 2022

Check engine light came back on in 24 hours twice after service (in same week). No rental up front. No calls returned. No calls answered. Glad i decided to take it to a new dealership. More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Logue
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 14, 2022

Service was very helpful and attentive to my needs. They repaired my truck quickly and kept me informed all the way. More

by bakermihome
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Dugas
Feb 16, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 13, 2022

Your mechanic mess up my vehicleWhich came in for a Your mechanic mess up my vehicle Which came in for a recall u76 but they went in the pcm More

by gosnell54
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Franke
Feb 14, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 12, 2022

Overall the experience was good. Jason was quick to sign me in while David was busy. The only negative was even though I had a 10:15 appointment the car was late getting serviced. David reviewed the service More

by rekliner0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Franke
Feb 14, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 12, 2022

Everyone was courteous and professional. Mr. Hughes and Jason were phenomenal. We will trust our 2016 Chrysler Town and Country Touring to the care of Ferman NPR whenever it needs to be serviced. More

by Thwd12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 12, 2022

Never have any issues getting an appointment to meet my schedule, and vehicle back when promised More

by chriscollins67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 10, 2022

Always great service, from diagnoses to fixed, i'd recommend them to family for sure. More

by duranjr6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave kaminski, Eric Dugas
Feb 11, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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