Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Mechanics don’t know how to fix your vehicle the first time. You have to bring it back over and over again. They try to rip you off overcharge you and charge you for things that is covered under warranty time. You have to bring it back over and over again. They try to rip you off overcharge you and charge you for things that is covered under warranty!! Don’t take your vehicle to this place!!!!!!! More

Minor repair Very happy with service representative , promptly time of repairs and Price.not necessary to keep typing but you want twenty five words so the sun is Very happy with service representative , promptly time of repairs and Price.not necessary to keep typing but you want twenty five words so the sun is out and I’m very happy with dealership More

Very professional service department. Steve Brawer knows the process well and treats customers well. Personal service is important. There is too much automation in our world today. the process well and treats customers well. Personal service is important. There is too much automation in our world today. More

I got the call that my car was ready for an oil change and made the appointment for the following day. They got me in an out fast. and made the appointment for the following day. They got me in an out fast. More

Great job and Brondon was very very informative, knowledgeable and helpful! He explained everything to me and explained it to me very clearly. He was great and deserves a raise. knowledgeable and helpful! He explained everything to me and explained it to me very clearly. He was great and deserves a raise. More

Although everyone is very nice here, they installed my tires wrong and changed the oil and didn’t leave a new sticker as to when my next oil change would be. I don’t know if I’ll be back for any more serv tires wrong and changed the oil and didn’t leave a new sticker as to when my next oil change would be. I don’t know if I’ll be back for any more service work. I’ll probably go to another dealer. More

My visit to Ferman Chrysler was a very short notice visit being that I am from ohio and my Ram diesel was having some issues on my way to my vacation destination. With that being said I had called ahead and being that I am from ohio and my Ram diesel was having some issues on my way to my vacation destination. With that being said I had called ahead and talked to Jason in service and explained to him what I had going on and he and his mechanics were more than willing to help get my truck fixed and back on the road within 2 days of being in Florida. As far as customer service goes this has been the most friendly and helpful car dealership that I have ever dealt with and it's to bad they are so far away from me. Thank you JASON in service. More

A lot to be desired My appointment was for 11:00. Oil change, tire rotation, Bluetooth problem. I picked up the van at around 5:45 that evening. The Bluetooth problem tur My appointment was for 11:00. Oil change, tire rotation, Bluetooth problem. I picked up the van at around 5:45 that evening. The Bluetooth problem turned out to be “you need a new radio”, no pricing, my EXTENDED warranty ran out November 2019. “I thought” that I got the EXTENDED warranty for the life of the loan, 8 more months. I’ve called them at least 4 times this morning. No reply from Jason Logue. I guess it’s time to call Chrysler. More

Outstanding experience from everyone at Ferman. My sales man Joseph was great. He never gave me false hope and never lead me in the wrong direction. I would recommend them any day of the week thanks again! man Joseph was great. He never gave me false hope and never lead me in the wrong direction. I would recommend them any day of the week thanks again! More

Steven was helpful, professional and efficient in scheduling and managing my repair. My Jeep needed a new radio, oil change, alignment, and wheel balancing/rotating. All went smoothly, no delays. scheduling and managing my repair. My Jeep needed a new radio, oil change, alignment, and wheel balancing/rotating. All went smoothly, no delays. More