Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

The service department was very accommodating. Jamie took care of my Jeep Compass in a timely manner and kept us informed the whole time. They won’t let you down. care of my Jeep Compass in a timely manner and kept us informed the whole time. They won’t let you down. More

Staff is great! They saw me at my scheduled time and I was done in less than an hour. Thank you guys for doing a great job! was done in less than an hour. Thank you guys for doing a great job! More

Went in for a leaky trans gasket, they found $4400 worth of suspension repairs that I didn’t need. Still didn’t fix the leak. of suspension repairs that I didn’t need. Still didn’t fix the leak. More

First time Ferman service first time I ever had service done by Ferman on my Grand Cherokee. I called made an appointment with Xavier in the Service Dept.. needed a thermost first time I ever had service done by Ferman on my Grand Cherokee. I called made an appointment with Xavier in the Service Dept.. needed a thermostat replacement wait time was reasonably short , Xavier kept me informed throughout the repair process. Repair cost was reasonable service was excellent. A week later I had another problem drove directly to Ferman , Xavier , was able to get me in for the repair so at the same time I choose to have additional Maintenance work done when all the work was completed Xavier notified me that the original problem was due to a Recall and therefore at no expense to me other than my maintenance work. thank you Xavier More

Service department is second to none. Because of their high quality of work I choose your dealership over others for my Durango new car purchase. high quality of work I choose your dealership over others for my Durango new car purchase. More

After dealing with the sales department in buying my used 2019 Dodge Ram 1500, which was a painless experince. I was very disappointed in rhe Service Department. I bought two step boards for my truck from th 2019 Dodge Ram 1500, which was a painless experince. I was very disappointed in rhe Service Department. I bought two step boards for my truck from the Parts Department. I had the the Service Department install them. They used 2 guys about 35 minutes to put them on. My bill for just the install was $216.00. I thought this was a little pricey for the job. If i would have known it was going to cost that much , i would have had put them on myself. VERY DISAPPOINTED. More

Consistently doing his best My service advisor has been striving to solve 2 issues that have plagued my vehicle from day 1. Chaotic behavior of my large screen display (computer My service advisor has been striving to solve 2 issues that have plagued my vehicle from day 1. Chaotic behavior of my large screen display (computer issues requiring multiple updates) and a power train minor "shift" upon coming to a stop or letting off the gas. Both have been daunting, but my service advisor has worked very hard to solve both. More

quick and painless Service was quick, timely and efficient. They met me at the car, sent text when completed and met me with a smile after it was all over. Service was quick, timely and efficient. They met me at the car, sent text when completed and met me with a smile after it was all over. More

I had my engine light come on out of nowhere and went to the dealership to have it looked at and Jaime my service tech was able to squeeze me in right away and have it fixed. As always I get great service a the dealership to have it looked at and Jaime my service tech was able to squeeze me in right away and have it fixed. As always I get great service and will continue to have my vehicle serviced her. More

Awesome service!! They always take care of me and the wait is usually minimal. Will be buying future cars here and highly recommended this location in New Port Richey. wait is usually minimal. Will be buying future cars here and highly recommended this location in New Port Richey. More