Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

My first visit to this dealer. The service was excellent,friendly,understanding explained everything thoroughly. Went above to ensure all issues were resolves in a timely professional manner. excellent,friendly,understanding explained everything thoroughly. Went above to ensure all issues were resolves in a timely professional manner. More

Leaking tire. Repaired tire quickly & efficiently. Only issue my warranty shop was closed. Jamie was excellent as usual. Called me when it was repaired & brought the car around himself. issue my warranty shop was closed. Jamie was excellent as usual. Called me when it was repaired & brought the car around himself. More

Great warranty service. They identified the electrical drain problem, order the part, and completed the repair in less than 48 hours. The vehicles was repaired sooner than I They identified the electrical drain problem, order the part, and completed the repair in less than 48 hours. The vehicles was repaired sooner than I expected based on the required part being special ordered. More

Just moved here and required a 40K mile service. Made the appointment online and had the service the same day. They addressed all my concerns and took great care of the car. I highly recommend Ferman Jeep of appointment online and had the service the same day. They addressed all my concerns and took great care of the car. I highly recommend Ferman Jeep of New Port Richey service department and I’ll definitely use them for all my Jeep maintenance. More

Lied to me I've had my vehicle in twice to have the fuel gun checked since I am unable to put gas in my tank. It keeps shutting off while I try to fill up. Jas I've had my vehicle in twice to have the fuel gun checked since I am unable to put gas in my tank. It keeps shutting off while I try to fill up. Jason told me they fixed the problem the second time I was in, but my paperwork says they couldn't identify the problem. I tried filling up with gas again, and it did not work. I don't appreciate being told it was fixed when obviously it was not. I called Jason on March 20th. He never returned my call. I called again on March 21st and talked to Cher. I told her the problem and she said Jason would call me. He did not. I called again today, March 25th, and was put on hold by Steve. No one came to phone to take my call. I finally hung up. I am very dissatisfied with the service I have received. What a disappointment! Susan Elliott More

This is really a customer friendly dealership. Service staff went out of their way to find an accessory I wanted. Service was quick and thorough. staff went out of their way to find an accessory I wanted. Service was quick and thorough. More

Steve did a great job. Van came back from the body shop with screws in three of the tires that I had to plug. Overall repair appears to be done well. with screws in three of the tires that I had to plug. Overall repair appears to be done well. More

You have people working there that are very helpful to me especially especially Steve in the Service Department. He is friendly and knows his job very well. I always ask for him. Steve you are the best. Nice especially especially Steve in the Service Department. He is friendly and knows his job very well. I always ask for him. Steve you are the best. Nice and clean dealership More

Great customer and car care service! Xavier was my advisor and ensured I was taken care of and aware of everything that was going on with my vehicle. They also cleaned my vehicle prior to pickup. advisor and ensured I was taken care of and aware of everything that was going on with my vehicle. They also cleaned my vehicle prior to pickup. More

Was very efficient. Everything was resolved and taken care of in a timely, professional manner. I would recommend this dealer and service person. Thank you. care of in a timely, professional manner. I would recommend this dealer and service person. Thank you. More