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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,311 Reviews

2,311 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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February 25, 2022

Amazing service! ! I've had issues with this vehicle done purchased in Orlando. I have taken it back to the old dealership several times, just to have the issue recu More

by Gellerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
Feb 25, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 25, 2022

Awesome dealership, great people and friendly atmosphere. Wouldn’t take my Jeep anywhere else. Awesome More

by bingham2914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hughes
Feb 28, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 24, 2022

Very helpful. I did not feel pressured. It was at my own pace. Thank you More

by phillip_kibbat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Poth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lopez
Feb 25, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 24, 2022

Unwilling to listen to my concerns and told me there was nothing wrong. Very poor customer service. More

by strattonrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Logue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 24, 2022

I didn't like the idea I have to wait one week for fixing the brakes but after a week in line they checked my car and fixed the issue.i am driving now sure my car is in good condition More

by maricelhyatt2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 24, 2022

I am from Missouri and brought my 2022 ram in for service. Could not be happier with the service adviser Jason. Truck was taken care of and as a customer I was treated in a professional manner. I wou More

by twhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 24, 2022

Great customer service and timely too, very knowledgeable simple things got done quickly, reasonable in price More

by mo19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 24, 2022

Always happy with the service and the way the agent went out of his way to help. More

by andywilson1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 24, 2022

We could not be happier with the service the service that we received after after going to another dealership in the area to have work done on our car. The ease of making an appointment to bringing in it in More

by tinanicurn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 23, 2022

Domonic is a new service person at your dealership 3rd day on the job, he did a great job taking care of me. He was very friendly and I think he is going to be a great asset to your business. More

by broadus0106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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