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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,311 Reviews

2,311 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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June 08, 2020

This s a stressful time. My experience is not normal and only time will tell. Let’s see if Chrysler supports them on my case. More

by Mtsengou
Recommend Dealer
Yes
Employees Worked With
Mike Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Whidden, Heather Bousquet, Jose Gomez
Jun 10, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

June 08, 2020

Jamie in Service did a Great Job.For what ever reason of my visit, great personality very professional thank you. The gal that answers the phone flowers and a dinner of course courtesy of Ferman. LOL or m More

by GUYROMANO34
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

June 08, 2020

Bought my truck in for some work and the service dept went above what I expected to get problems taken care of, and gave me a break on the total at the end, very happy with service More

by Johncrocker 1969
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve and jason
Jun 10, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

June 08, 2020

Service writer Steve was very helpful and efficient in Service writer Steve was very helpful and efficient in taking care of the service of my Dodge Durango. Very prompt and efficient. I would highly reco More

by REALSKIS
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

June 05, 2020

My Durango is under the warranty and the technician was supposed to order a part for my gps that wasn’t working. No one ever called me about the part More

by vanessaemailbox
Recommend Dealer
No
Employees Worked With
Can’t remember
Jun 08, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

June 02, 2020

Always a great visit! Everybody in service are always friendly! Jamie is awesome! My car has never been to another shop for service because they are that great! More

by brdlywright
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

May 25, 2020

Best service visit I have had in a while. Jason was wonderful to deal with, definitely will use this dealership for all my service needs. More

by C5Pete
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

May 25, 2020

Very helpful. On VACATION in port Richey and bark light came on. Took it to dealership and they worked me in. After checking computer and founding nothing wrong they didnt charge me. Ehat a pleasant su More

by Wccorder
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

May 24, 2020

Third survey. Last two I explained the problem with service. No response guess you are not really interested in correcting issues with Jeep/Chrysler Corporation More

by JVPANE
Recommend Dealer
No
Employees Worked With
Jeep/Chrysler Corporation
May 26, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the experience you had at our dealership. We strive to provide our guests with superior service. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

May 24, 2020

Great service service was quick and cost was great. Much better service than the dealership that I bought the vehicle at.. would recommend this service dept to my More

by EWOODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember names
May 26, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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