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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,311 Reviews

2,311 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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August 17, 2020

I very much like the gentleman that tookmy car, then I very much like the gentleman that took my car, then escorted me back to my car, when service was completed! I think your prices are very high! Bu More

by KAREN COUDRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for the review!

August 17, 2020

Muy buen servicio tanto el vendedor como la persona que llenó el papeleo fueron sumamente profesionales. Thanks Ferman was a pleasure buying my Dodge Ram from you! More

by Arturo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cantrell
Aug 19, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for the review!

August 17, 2020

This dealership is nothing more than a bunch of used car salesmen that only wants to get you in to charge you more dollars because they can't tell the truth during the moment. I will not be recommending eve More

by DEAN.MATTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Molenda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Whidden, Mark Goode, Walter Wallace
Aug 19, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us to let us know how we can serve you better next time

August 17, 2020

The service department has been golden ! It’s great to be remembered and treated like a friend and not a number. A 5 Star Team More

by Lenny Sciandivasci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for the review!

August 17, 2020

Had an oil chance, the "change oil" light is still on. Car was left dirty, not sanitary for this virus situation!! Wanted to use Jeep rewards and service said they did not honor them. More

by jyoung4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us to let us know how we can serve you better next time

August 17, 2020

Ease of making the appointment on-line. Appointment time met my convenience. Waiting are clean and pleasant. Service was timely for the type of service rendered More

by LHENLEY35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Polise
Aug 19, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for the review!

August 10, 2020

Oil change Very nice guys, they are very pleasant and very informative. I recommend these guys. The service is phenomenal. Five star all the way. Thank you v More

by Kristel0194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 08, 2020

great took care of the problems which were not a problem,, human error, my cig lighter wasnt working, my equipment wasnt. before i took car out wanted to ma More

by primo1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Andrianopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 08, 2020

Jason Logue was my Service advisor. He was extremely pleasant to work with. He let me know exactly what my Jeep needed. He was very informative and knowledgeable. More

by 12345
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 07, 2020

I had a 1030 appt. , but service took 3 hours due the the techs taking 1 hour lunch while I waited. This practice is not customer focused. I realize additional services were added, but due to the hour for More

by Bonnie.Tooker
Recommend Dealer
No
Employees Worked With
Jason Logue
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us to let us know how we can serve you better next time

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