Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

The service department scheduled immediately in order to make an out of town trip deadline and the service was quick with no cost to me. make an out of town trip deadline and the service was quick with no cost to me. More

Everyone is very pleasant, helpful and extremely professional. The service was performed quickly and correctly, the work explained well and I was kept advised of progress. professional. The service was performed quickly and correctly, the work explained well and I was kept advised of progress. More

It’s my second or third time being helped by Steve and he was awesome! He listened to my issues kept me in the loop with what his mechanics found and also gave me a loaner to use while I waited on my car to was awesome! He listened to my issues kept me in the loop with what his mechanics found and also gave me a loaner to use while I waited on my car to be serviced. He was great help! More

After 4 years service dept still can't get the right phone number with the right car. How many times does it take to get this corrected. I didn't just get my car serviced. phone number with the right car. How many times does it take to get this corrected. I didn't just get my car serviced. More

Brought it back today. Still not fixed. Told my son they could not fix it. After the manager looked at it looks like they charged my son $300 on Saturday to fix the door that was not broken. Easy to fix a could not fix it. After the manager looked at it looks like they charged my son $300 on Saturday to fix the door that was not broken. Easy to fix a door that is not broken. Left it over night. Gave him a loaner. Hope they get it right this time. Sorry but this review is not going up on your happy customer list. In order to submit this review I had to check a service department member. I have no idea who he talked to. More

Always get great service from you guys. Fast, friendly, done right the first time. I wouldn’t go anywhere else. Good Covid protocols in place. done right the first time. I wouldn’t go anywhere else. Good Covid protocols in place. More

Steve Brawer was very friendly and helped me resolve an issue I had with a recent service appointment. He got to the bottom of the issue and accommodated me for my time. He goes above and beyond to help th issue I had with a recent service appointment. He got to the bottom of the issue and accommodated me for my time. He goes above and beyond to help the customer. I will be bringing my truck back for future servicing due to Steve’s excellent customer service skills. More

Service was friendly and timely I will continue to bring my Ram and Jeep Wrangler for service, Jamie always does a great job handling the customer. my Ram and Jeep Wrangler for service, Jamie always does a great job handling the customer. More

My van problem found and taken care of. Loaner car issued to help the situation. All went well and problem is corrected. Van came back washed. to help the situation. All went well and problem is corrected. Van came back washed. More

Thank you to Jamie Kissinger for getting my car in and fixed very quickly. I needed a new battery and AutoZone said they couldn't do it. So, I called Jamie and he said it could and I would be able to me fixed very quickly. I needed a new battery and AutoZone said they couldn't do it. So, I called Jamie and he said it could and I would be able to meet a scheduled work appointment in time. It was completed and I made the appointment. Thank you Jamie. More